Technical Writer

Technical Writer


Full time


Job Overview:

In this role, you will write materials to help teachers understand how to use our online testing system. You are comfortable figuring out new system interfaces and have the ability to translate a system into specific questions asked by teachers.

You will work cross-functionally with a team of software developers, testers, project managers and communications writers to develop user guides, training manuals and tutorials. Your writing will be read by educators across the country and can help make a positive impact on education for millions of students.

Job Responsibilities:

  • Develop plain-language User Guides and Training Manuals that speak to teachers and clearly explain how to use all components of the online testing system.
  • Write texts based on given keywords, visualize ideas, brainstorm and ultimately write explanations and descriptions that are compelling, fresh and attention grabbing.
  • Infuse all materials with a voice and tone to which teachers can easily relate
  • Recommend designs, layouts, and formats for all documents that can help teachers prioritize and quickly locate relevant information about each online testing system.

Job Requirements:

  • Bachelors degree in Communications or Journalism or equivalent experience required.
  • 3+ years of experience working in education, technology or product writing for a company with education or online products preferred.
  • Experience with authoring tools or content management systems (CMS), such as MadCap Flare, highly preferred.
  • Experience using Jira or other project management tool highly preferred.
  • Excellent writing and editing skills from a wide stylistic perspective according to a tone of voice that appeals to K-12 educators.
  • Comprehensive knowledge of the English language, its grammar, punctuation and spelling, both written and oral.
  • The ability to both write and edit texts that are clear, simple and concise with a customer perspective in mind.
  • Experience working on parallel, multiple projects.
  • Excellent time management and organizational skills, and the ability to adapt to changing assignor prerequisites, project scope and/or dimensions.
  • Experience reporting financial, scientific or statistical data to readers with basic or no data literacy preferred.
  • 3-4 years of experience writing product descriptions, product tutorials and user manuals preferred.
  • Experience writing for education products or websites preferred.

Why Work With Us?

When you work with Cambium Assessment, youll be helping to design and build inspiring solutions that make a real impact on the online testing industry, as well as the educators and students we support.

Our ground breaking work includes:

  • Advanced computer-adaptive algorithms
  • Mobile support of user interfaces
  • Learning management systems with social media features
  • Universally accessible user interfaces
  • Machine scorable items

In the 20212022 school year, we delivered more than 100 million online tests, successfully supported peak testing volumes exceeding 1.3 million simultaneous test takers, while ensuring an average response time of less than a tenth of a second. We have the most advanced features of any online testing system, and we continue to push boundaries to improve student performance measurement and enabling educators with actionable insights to drive better overall educational outcomes for our students. To learn more about our organization and the exciting work we do, visit

An Equal Opportunity Employer

We are dedicated to fostering a culture that celebrates unique backgrounds, ideas, and experiences. All qualified applicants will receive consideration for employment without discrimination on the basis of race, color, age, religion, sex, gender, gender identity/expression, sexual orientation, national origin, protected veteran status, or disability.