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Systems Engineer - Remote Work From Home

Description: This is a remote work from home outside of an all team meeting that is onsite once every 3 months in Kansas City. Seeking candidates with engineering level experience with any of the following: VMware infrastructure, Intune, or SCCM. + Design and manage the roll out of critical client endpoint supporting technologies to support the company's end users and services. Performs and evaluates technical, cost analysis and development work in planning, design, installation and on-going administration, maintenance and management of the various systems that support desktop infrastructure; to include but not limited to technologies such as Active Directory, Group Policy, Desktop Encryption, ConfigMgr, MS Intune, VMWare WS1 etc. + Configure, administer, maintain, monitor, debug and tune endpoint infrastructure systems to optimize system performance. Monitor endpoint infrastructure systems, makes adjustments and performances enhancements where necessary. Provides Level 4 support: deploys applications and manages endpoint baseline standards using enterprise management tools. + Provide technical expertise to Endpoint Support, Network, Cloud, Core Infrastructure, Telecom, and Security departments to support the development of new product strategies and enhance existing client endpoint supporting technologies. Plan, conduct and oversee the technical aspects of projects; coordinates the efforts of technical support staff in the performance of assigned projects; provides leadership and work guidance to less experienced personnel. Work with IT teams to troubleshoot and perform root cause analysis of problems, develop solutions for problems within the scope of the position and escalate more complex issues in accordance with established processes and procedures. Formulate verbal or written reports describing the reported problems or issues, their resolution, and the impact, if any, of the resolution to the management teams. On-Call Support rotation. + Ensure that endpoint infrastructure operational processes are fully documented and performed as required for internal service level agreements. Develop specific metrics and measurements related to application deployments, and OS upgrades. Identify patient impacting devices and prioritize accordingly. Create and maintain documentation for best practices, processes, and procedures. This should include FAQ's for self-service, and support team consumption. + Evaluate new or existing technologies to drive Strategy in relation to infrastructure needs. Consult with other specialists, analysts, technicians, and vendors to discuss using new or existing technologies. Research, interpret and apply technically complex data to inform decision-making managers. + Complete product and hardware lifecycle ownership for the below products. Mobile Device Management - Strategy and Infrastructure. Virtual Desktops (VDI) - Strategy and Infrastructure. Desktop Config Management - Strategy and Infrastructure. Enterprise Print Solution - Strategy and Infrastructure. Enterprise Fax Solution - Strategy and Infrastructure. Preferred Experience + VMware Horizon infrastructure management + RDSH Experience + Certificate Management + Application Management + Image and Profile Management + Workstation 365 + Windows management in Intune + Windows Autopilot + Group Policy, Active Directory, MDM Policy, Azure Active Directory + Experience with automating repetitive task + Being able to create consistent, clear, and precise documentation, following detailed procedures + Being creative and thinking outside the box to determine the best solution + Strong communication skills + Lean and DevOps Culture and Principles About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster . 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