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Support Associate - Work From Home

[Customer Service / Fully Remote] - Anywhere in U.S. / Up to $80K per year / Health, dental, and vision / PTO / 401k / Technology allowance - As a Support Associate you'll: Solve customer problems by responding to incoming customer questions (support tickets, phone calls, etc.) in a timely, helpful, and professional manner; Serve as the trusted partner for end users on product functionality and cybersecurity best practices generally; Partner with Product Management, Engineering, and the rest of the Success team to share customer use cases and pain points; Display empathy for customer needs and keep stakeholders (internal/external) informed...Hiring Fast >>