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Supervisor Coding and Billing

Title: Supervisor Coding and Billing – Remote

Location: United States


At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Supervisor Coding and Billing




Remote Location


HIM Coding-Finance





Job Summary

Job Details

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

As the coding Supervisor, you will supervise employees within the Coding section. You will assist the Manager with personnel-related duties as well as organize, direct, coordinate, and control coding section activity. You will assess, develop, and implement efficient systems that meet CCHS, JCAHO, and other government regulations. You may serve as a liaison between the Coding section and other CCHS Departments and interact with Revenue Cycle Management regarding billing issues and claims denials.

At Cleveland Clinic, we know what matters most. That’s why we treat our caregivers as if they are our own family, and we are always creating ways to be there for you. Here, you’ll find that we offer: resources to learn and grow, a fulfilling career for everyone, and comprehensive benefits that invest in your health, your physical and mental well-being and your future. When you join Cleveland Clinic, you’ll be part of a supportive caregiver family that will be united in shared values and purpose to fulfill our promise of being the best place to receive care and the best place to work in healthcare.


  • Supervises coding section personnel in daily operational activities.
  • Directs the performance of inpatient coding and outpatient coding for the purpose of accurate patient billing.
  • Supports internal and external coding review and education.
  • Maintains and monitors performance indicators for unbilled coding accounts receivable and formulates action plans to reduce the number of outstanding cases.
  • Identifies all problem areas and areas of opportunity regarding unbilled accounts.
  • Monitors and maintains data on employee compliance with productivity and quality standards and takes appropriate action.
  • Interacts with downstream departments on Revenue Cycle Management, Liaison and ITD, regarding billing related questions and/or accounts receivable.
  • Management-level responsibilities include: hiring, performance appraisals, disciplinary actions, training, work distribution and flow, and employee engagement.
  • Administers corrective action for areas of responsibilities.
  • Develops and implements efficient systems and work flow to meet both CCF and government regulations.
  • Protects the confidentiality of patient information per HIPAA regulations.
  • May develop, implement, process and maintain clinical data computer systems.
  • May protect the interest of the Clinic with HIM vendors. Interacts with ITD in the support of systems and processes in the section.
  • Facilitates/trains coding staff on daily activities. Monitors and ensures time and attendance policy for the section.
  • Interacts with the Coding Quality and Education Supervisor to support Coding Quality and Education initiatives.
  • Interacts with the Supervisor of CDI to support the program initiatives and strategic planning goals.
  • Promotes good morale and cooperation: encourages others, values their input, shares information and seeks ways to add value both to the customer and to the team.
  • Anticipates and responds to changing skills requirements.
  • Seeks opportunities to learn new skills and actively coaches and encourages team members to do the same.
  • Prepares and presents at meetings.
  • Integrates team into the coding process to promote their development.
  • Other duties as assigned.


  • Bachelor‘s Degree in Health Information Management or related field.
  • High School Diploma/GED and five years of coding experience, including three years in a lead role may substitute for degree requirements.
  • Associate’s degree and three years of coding experience, including one year in a lead role may substitute for degree requirement.


  • Depending on department needs the Certified Professional Coder (CPC) through the American Academy of Professional Coders (AAPC), Registered Health Information Administrator (RHIA), Registered Health Information Technician (RHIT) or Certified Coding Specialist (CCS) through the American Health Information Management Association (AHIMA) is required and must be maintained.

Complexity of Work:

  • Coding assessment relevant to the work may be required.
  • Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision.
  • Must be able to work in a stressful environment and take appropriate action.
  • Knowledge of medical record technology, statistics, and organization sufficient to identify and interpret clinical data, integrity of the data.
  • Knowledge of supervisory techniques and methods and ability to train others in abstracting techniques and methods.
  • Advanced knowledge of supervision, training/development, public relations and project management practices preferred.
  • Comfortable with public speaking.

Work Experience:

  • One year of coding experience in a lead role in a Professional Fee Coding environment required.

Physical Requirements:

  • Ability to perform work in a stationary position for extended periods.
  • Ability to travel throughout the hospital system.
  • Ability to work with physical records, such as retrieving and filing them.
  • Ability to operate a computer and other office equipment.
  • Ability to communicate and exchange accurate information.
  • In some locations, ability to move up to 25 lbs.

Personal Protective Equipment:

  • Follows Standard Precautions using personal protective equipment as required for procedures.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our tobacco free and drug free environment. All offers of employment are followed by testing for controlled substance and nicotine. All offers of employment are follwed by testing for controlled substances and nicotine. All new caregivers must clear a nicotine test within their 90-day new hire period. Candidates for employment who are impacted by Cleveland Clinic Health System’s Smoking Policy will be permitted to reapply for open positions after one year.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.