Sr. Salesforce Developer Analyst (Remote)

In a world of possibilities, pursue one with endless opportunities. Imagine Next! When it comes to what you want in your career, if you can imagine it, you can do it at Parsons. Imagine a career working with intelligent, diverse people sharing a common quest. Imagine a workplace where you can be yourself. Where you can thrive. Where you can find your next, right now. We've got what you're looking for. Job Description: Sr. Salesforce Developer Analyst (Remote) Position Summary The Sr. Salesforce Developer Analyst will serve as a critical technical resource on the Service Cloud product team for project implementations and ongoing support. This role is responsible to provide deep technical knowledge of the system by 1) providing hands on application development and providing technical solutions and 2) working across Salesforce product teams supporting other Parsons Salesforce application projects including Sales Cloud and People & Profiles custom platform application. Responsibilities + Design, develop, unit test, document, and deploy high quality business solutions on the platform with a primary focus on Service Cloud. + Strong Salesforce configuration skills with proficiency in Salesforce business automation tools + Provide technical assistance to the Parsons Service Cloud Lead in maintaining a new implementation of Service Cloud Voice & Amazon Connect. Including developing custom AWS Lambda functions and working with Amazon Contact Flows. + Understanding of the Salesforce Knowledge architecture in order to support and maintain Parsons Concierge tool and assisting in maintaining upgrades to Community-based Concierge environment + Experience with building Communities, Reports and Dashboards + Learning to use Copado for CICD deployments from sandbox to production + Learning Provar for regression testing and analysis + Ability to lead technical discussions, but able to communicate according to the audience; moving between providing technical data/details or sharing how this technical design would enhance a business process + Strong analysis skills, to help with production troubleshooting, determining how a change may impact the system across the various objects and across integrated systems + Collaborate with Service Support teams to define, evaluate, prioritize, and improve features and functionality, including solutions for complex, cross-functional enterprise systems with multiple parties and interests Requirements + Minimum of 5 years of hands-on development experience including APEX, Flows, custom lightning components, SOSL, SOQL, and web services + Experience with front end languages and backend tools for web engineering such as JavaScript, HTML5, CSS. + Certified Salesforce Advanced Developer + Ability to use critical thinking and logic skills to isolate and resolve technical issues in a timely manner. + Great time management and prioritization skills; Strong ownership of quality in code, and user experience/user interface. + Exceptional verbal and written communication skills with the ability to effectively influence and communicate cross-functionally with all levels of management. + BA/BS degree or equivalent practical experience. + US Person Parsons (NYSE: PSN) is a leading technology firm driving the future of defense, intelligence, and critical infrastructure. By combining unique technologies with deep domain expertise across cybersecurity, missile defense, space, connected infrastructure, and smart cities, we're providing tomorrow's solutions today. With a history of disruption beginning in 1944, we apply our distinct perspective to help our customers confront the issues of tomorrow in every domain-land, sea, air, space, and cyber. Our range of capabilities and our global network of resources lets us layer and integrate solutions to respond to any challenge with unmatched agility. In a time of rapid change, we see infinite sources of inspiration to fuel our creativity and enable the innovation necessary to accomplish our quest of delivering a better world. For more about Parsons, visit us at and follow our quest on Facebook () , Instagram () , Twitter () , and LinkedIn () . Minimum Clearance Required to Start: Not Applicable/None This position is part of our Corporate team. We're driving the future of the national security and critical infrastructure markets. Our employees work in a close-knit team environment to find new, innovative ways to deliver smart solutions that are used and valued by customers around the world. By combining unique technologies with deep domain expertise across cybersecurity, missile defense, space, connected infrastructure, transportation, smart cities, and more, we're providing tomorrow's solutions today. Salary Range: $110,600.00 - $199,100.00 We value our employees and want our employees to take care of their overall wellbeing, which is why we offer best-in-class benefits such as medical, dental, vision, paid time off, Employee Stock Ownership Plan (ESOP), 401(k), life insurance, flexible work schedules, and holidays to fit your busy lifestyle! The position may require a COVID vaccination or an approved accommodation/exemption for a disability/medical condition or religious belief as required by federal, state, provincial or local mandates or customer requirements. Parsons is an equal opportunity employer committed to diversity, equity, inclusion, and accessibility in the workplace. Diversity is ingrained in who we are, how we do business, and is one of our company's core values. Parsons equally employs representation at all job levels for minority, female, disabled, protected veteran and LGBTQ+. We truly invest and care about our employee's wellbeing and provide endless growth opportunities as the sky is the limit, so aim for the stars! Imagine next and join the Parsons quest-APPLY TODAY!About Us Parsons is a digitally enabled solutions provider focused on the defense, security, and infrastructure markets. With nearly 75 years of experience, Parsons is uniquely qualified to deliver cyber/converged security, technology-based intellectual property, and other innovative services to federal, regional, and local government agencies, as well as to private industrial customers worldwide. Parsons is an equal opportunity, drug-free employer committed to diversity in the workplace. Minority/Female/Disabled/Protected Veteran/LGBTQ+. For more about Parsons, visit and follow us on Facebook, Twitter, LinkedIn, and YouTube.