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Sr. HR Operations Specialist

Sr. HR Operations Specialist

Location: CA-Stanford

**Human Resources Services, Redwood City, California, United States**

Human Resources

Requisition # 101854

**_For the first two weeks of this job posting, we will only be reviewing applications of internal Stanford employees._**

Ensuring that Stanford is the best-led, best-managed university in the world, University Human Resources (UHR) supports a culture and environment where Stanford people contribute great things and experience the same. The Client Services team supports departments under the UHR umbrella in delivering university-wide programs for Stanford faculty and staff. As a UHR team member, you will have the opportunity to expand your knowledge and skills by taking advantage of our many professional development opportunities. We are also known for our collaborative nature where team members are encouraged to share their ideas, think out of the box, and where skill sets are unified to enhance the team. You will be a member of our HR Operations team reporting to the HR Operations Supervisor.

Join the HR Operations team as we serve Stanford to:

  • Increase the efficiency and accuracy of transaction processing
  • Relieve administrative burden for those who rarely use HR systems
  • Share best practices across Stanford’s distributed HR functions
  • Safeguard the reliability of Stanford’s electronic data records
  • Design and improve operational processes and procedures

Stanford University Human Resources (UHR) is seeking a Senior HR Operations Specialist who has experience in high-volume HR transaction work with the highest degree of accuracy. As an employee within a center of expertise on transactions and operations, the incumbent will also promote best practices across the wide Stanford HR community. This role works in partnership with local HR Management and central University HR office staff. The position will ensure timely and accurate processing of job changes, job postings, hires, terminations, position changes, salary changes, and additional transactions and operational work.

The ideal candidate will possess the ability to identify opportunities to improve operational processes to be more efficient and accurate while maintaining the highest level of confidentiality, will be self-motivated, and have the ability to work independently and with a team.

The position will interact with all schools and VP areas to enter and maintain human resources (HR) related employee data from a source document into a computer system and verify entries for accuracy and completeness.

We are open to remote work or a hybrid work arrangement (a combination of onsite and work from home). The onsite work location is Stanford Redwood City Campus, 505 Broadway, Redwood City, California.

In this position, you will *:

  • Process a high volume of complex transactions using standard operating procedures and university guidelines for multiple types of HR transactions, including hiring, personnel changes, reclassifications, terminations, and related activities.
  • Approve all types of HR information system transactions.
  • Perform audits of own work or that of others to ensure conformance and accuracy with established procedures.
  • Process centralized operational work for all school and VP areas including, but not limited to, Tuition Grant Program applications, background checks and compliance, benefit contribution payroll adjustments, retiree records, Welcome Center hiring and enrollments, contributory retirement accounts for rehires, and STARS setups for new courses & learning groups. Respond to employee questions and perform corrections for these same university-wide operational processing functions.
  • Act as the subject matter expert for the department on university-wide programs and/or related topics such as the Tuition Grant Program and background checks.
  • Make recommendations to improve departmental procedures and processes.
  • Update university PeopleSoft job aids and templates to increase processing efficiency.
  • Participate in system release and enhancement testing.
  • Train and support new HR PeopleSoft users in school and VP areas to meet new user proficiency requirements. Coach other HR Operations
  • Specialists with less experience on how to perform all Peoplesoft transaction types.
  • Assist with gathering and measuring data.
  • May lead, coordinate, and drive new programs or projects by executing tasks and objectives and making recommendations as needed.

* – Other duties may also be assigned

To be successful in this role, you will bring:

  • Associate degree and two years of relevant experience, or a combination of education in Business Administration and Human Resources or relevant experience.
  • At least one year experience as an HR Operations Specialist or equivalent.
  • Demonstrated ability to take initiative and ownership of projects.
  • Strong attention to detail and accuracy.
  • Ability to learn and apply general human resources policies using problem-solving skills.
  • Demonstrated ability to maintain confidentiality and effectively handle highly sensitive and personal information with sound judgment, tact, and discretion.
  • Ability to consistently follow through with assignments and meet deadlines.
  • Collaborative team player, able to work effectively on multiple assignments in a team environment
  • Ability to multitask and to effectively organize workload.
  • Excellent oral and written communication skills.
  • Strong and effective interpersonal and customer service skills.
  • Strong computer skills, including Microsoft Office suite (Outlook, Word, Excel, and PowerPoint).
  • Familiarity with HR information systems, such as PeopleSoft, time/leave systems, and Taleo applicant tracking system.

Physical Requirements:

  • Frequently stand/walk, sit, perform desk-based computer tasks, and use a telephone.
  • Occasionally write by hand, twist/bend/stoop/squat, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, lift/carry/push/pull objects that weigh up to 10 pounds, sort/file paperwork.
  • Rarely kneel/crawl, and operate foot and/or hand controls.

Work Standards:

  • Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues and clients and with external organizations.
  • Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
  • Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University’s Administrative Guide, http://adminguide.stanford.edu.

This role is open to candidates anywhere in the United States. Stanford University has five Regional Pay Structures. The compensation for this position will be based on the location of the successful candidate. The expected pay range for this position is $30.29 to $48.56 per hour.

Stanford University provides pay ranges representing its good faith estimate of what the university reasonably expects to pay for a position. The pay offered to a selected candidate will be determined based on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, geographic location, and external market pay for comparable jobs.

At Stanford University, base pay represents only one aspect of the comprehensive rewards package. The Cardinal at Work website (https://cardinalatwork.stanford.edu/benefits-rewards) provides detailed information on Stanford’s extensive range of benefits and rewards offered to employees. Specifics about the rewards package for this position may be discussed during the hiring process.

**Why Stanford is for You:**

Stanford’s dedicated 16,000 staff come from diverse educational and career backgrounds. We are a collaborative environment that thrives on innovation and continuous improvement. At Stanford, we seek talent committed to excellence, driven to impact the future of our legacy and improve lives on a global sphere. We provide competitive salaries, excellent health care and retirement plans, and a generous vacation policy, including additional time off during our winter closure. Our generous perks align with what matters to you:

+ **Freedom to grow.** We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.

+ **A caring culture** . We provide superb retirement plans, generous time-off, and family care resources.

+ **A healthier you** . Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.

+ **Discovery and fun** . Stroll through historic sculptures, trails, and museums.Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts, and more.

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodations to applicants and employees with disabilities. Applicants requiring a reasonable accommodation for any part of the application or hiring process should contact Stanford University Human Resources at stanfordelr@stanford.edu. For all other inquiries, please submit a contact form.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

Additional Information

+ **Schedule: Full-time**

+ **Job Code: 4634**

+ **Employee Status: Regular**

+ **Grade: G**

+ **Requisition ID: 101854**

+ **Work Arrangement : Hybrid Eligible, Remote Eligible**