Software Engineer – Client Experience

Software Engineer – Client Experience

Location: Worldwide – Remote

Job Description:

About Invisible

Invisible is the operations innovation company transforming how companies are built and run.

We are a tech-enabled service providing solutions to the world’s most complex business problems. Driven by our proprietary process orchestration platform, we seamlessly integrate advanced AI and automation with a global network of over 3,500 experts. This powerful combination delivers new capabilities and eliminates barriers to execution for our clients, unlocking unprecedented efficiency, scale, and growth opportunities.

Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annual Recurring Revenue (ARR) of $100 million and continue to grow at speed. Operating as a profitable business, we maintain near complete ownership, with a firm foundation built on creating long-term shareholder value. We are excited to offer substantial equity compensation as part of our commitment to our team, presenting life-changing opportunities for our partners.

About The Role

As a Software Engineer on our Client Experience team, you will work on projects across the client journey centered in our Client Workplace Platform. You will work in coordination with your team to improve the systems that our clients interact with and you will build an exceptional user experience.

What You’ll Do

• Influence engineering strategy supporting multiple clients
• Partner with Product to convert your impact into long-term ROI
• Collaborate on projects with high technical complexity in coordination with your team
• Mentor junior engineers on your team.
• Understand and influence multiple systems.
• Document and present your work to others on your team.
• Participate in an on-call schedule for your team.

What We Need

• 3+ years of software engineering work experience
• Experience working with fully remote teams
• Demonstrated experience collaboratively delivering well-tested code that has business impact.
• Demonstrated experience authoring and maintaining excellent documentation for your previous work.
• Strong experience with these technologies:
  • Frontend using React and Typescript
  • Backend using Python Web Frameworks (Preferably Django)
  • Building APIs using REST and GraphQL
  • Relational Databases; PostgreSQL

What’s In It For You

We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Partners to work remotely around the world on a schedule that suits their lifestyle. Our Partner Pay Model is fully transparent and designed for co-ownership, recognizing that professionals have unique needs. We balance profitability and growth by reinvesting annual profits to fuel expansion and fairly compensate our partners. With over 65% ownership already in the hands of our partners, we are committed to achieving 100% partner ownership. Moreover, our leadership team is legally obligated to buy back partner shares according to a formal liquidity plan. This ensures a clear path for those who choose to sell their stake in the company.

Compensation:

• Base: $ 110K
• Base + Bonus Target: $ 135K
• This role is eligible to participate in Invisible’s equity plan.

Country Hiring Guidelines:
Invisible hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy:

All candidates and residents of California may visit our Recruitment Privacy Policy and Notice at Collection here.

Accessibility Statement:
We are committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at accommodation@invisible.email.

Equal Opportunity Statement:
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.

You may view Invisible Pay Transparency Policy, and Equal Employment Opportunity is the Law notice, by clicking on the corresponding links.

Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.