Social Media Strategist & Community Manager

Social Media Strategist & Community Manager

Remote or Seattle, WA

COMPANY PROFILE

Code.org® is a nonprofit dedicated to expanding access to computer science in K-12 schools and increasing participation by young women and students from other underrepresented groups. Our vision is that every student in every school has the opportunity to learn computer science as part K-12. The leading provider of K-12 computer science solutions in the largest school districts in the United States, Code.org also created the annual Hour of Code campaign, which has engaged more than 15% of all students in the world!

JOB SUMMARY

Code.org seeks a Social Media Strategist & Community Manager to oversee and execute all social media efforts. Develop and implement a strategy, manage content, plan campaigns, monitor performance, and engage with the community.

DUTIES AND RESPONSIBILITIES

In partnership with the Sr. Director of Integrated Media, this role will be responsible for developing and managing a comprehensive social media strategy that formalizes the specific roles, audiences, objectives, and content for each platform, ensuring a cohesive and targeted approach to engagement, messaging, and audience growth. This framework will guide content creation, platform selection, and strategic initiatives, aligning with overall marketing goals and the organization’s mission.

In addition, this role will be responsible for:

• Content Planning: Manage “always on” cross-channel content calendars that feature both original and curated content that is tailored to each audience and platform.
• Content Development: Collaborate with designers, copywriters, and other in-house content creators to produce engaging multimedia content.
• Community Management: Grow Code.org’s online community by initiating conversations, responding to comments, escalating issues, and creating a positive environment for users.
• Relationship Management: Build and maintain partnerships with relevant organizations, influencers, and community groups to help expand reach and engagement.
• Measurement + Analytics: Manage ongoing performance reporting that helps translate platform analytics into actionable insights and recommendations.
• Strategic Planning: Regularly monitor social media trends, platform updates, audience shifts, or other ongoing developments to inform our strategies.
• Platform Governance: Develop social media playbooks, guidelines, policies, and best practices while conducting regular training sessions for the team.
• Live Engagement: Develop and execute strategies for promoting livestreams, webinars, workshops, or other live events, including pre-event promotion, live coverage, and post-event recaps.
• Amplification Opportunities: Collaborate with advertising and PR leads to advise on social advertising, influencer relations, ambassador programs, and other potential opportunities to expand the community.

EXPERIENCE & QUALIFICATIONS

We seek candidates who have:

• Minimum of 8 years of experience leading large online communities.
• Proven track record managing cross-channel content calendars
• Ability to effectively collaborate with internal teams and external partners.
• Proficiency in social media management and analytics tools
• Excellent written and verbal communication and strong presentation skills.
• [Bonus] Experience managing influencer engagement, social ads, or live events.

We prefer candidates who also have:

• Experience managing social media advertising strategies and influencer partnerships.
• Experience promoting and covering live in-person / virtual events.

In addition, candidates must:

• Be a U.S. Citizen or Permanent Resident
• Be located in the United States
• Pass a pre-employment background check
• Be willing to travel a minimum of two times per year for team events

WHAT IS THE INTERVIEW PROCESS LIKE?

Step 1: Informational Interview – learn more about the role and share your experience (30 minutes)
Step 2: Homework (~3 hours)
Step 3: Interviews with several members of the Code.org team (~3 hours)
Step 4: Final Interview (1 hour)
Step 5: Reference Checks

All interviews are currently being conducted virtually via Zoom

TO APPLY

Our team will review all applications on an ongoing basis and if we believe your qualifications would make a great fit, we’ll contact you to schedule an informational interview.

COMPENSATION & BENEFITS PACKAGE

The expected salary range for this position is $91,000 – $102,000. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, and skillset.

We also offer a comprehensive benefits package for full-time employees that includes:

• Technology subsidy consistent with our Bring Your Own Device environment
• Flexible, engaging, and remote working environment
• Paid time off: 3 weeks vacation annually, sick leave, and ‘winter break’ office closure the two weeks that include Christmas and New Years
• Medical, dental and vision premiums paid at 100% for FT positions and their dependents
• Option to participate in 403b retirement plan
• Annual professional development stipend
• The opportunity to help students learn better and change the face of computer science

A unifying approach in a divided world

Code.org’s global role in the K-12 computer science movement is only possible because we use a unifying approach across diverse and often divided stakeholders. At a time of increasing polarization, the idea of increasing opportunity for students unites people from across the political spectrum. Code.org’s team members, students, teachers, and supporters have diverse and diverging view points, and they are all welcome in our mission. Read more.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.