Location: US Locations; 100% Remote
About Paubox
At Paubox, we strive to create a remote workplace that is diverse, inclusive, and transparent. But being remote doesn’t stop us from building connections! Pauboxers connect through casual non-work Slack channels, quarterly team bonding events, one-on-one virtual coffee chats, and the occasional team or company-wide offsite retreat.
About the role
Paubox is seeking a highly skilled Site Reliability Engineer with expertise in email systems and infrastructure to join our growing team. As an SRE you will play a critical role in enhancing and maintaining our infrastructure while also contributing to our broader DevOps efforts. You will collaborate with cross-functional teams to ensure the reliability, scalability, and security of our powerful suite of Paubox services.
Your day-to-day
Design, deploy, and maintain email infrastructure, including email servers, SMTP relays, and anti-spam/anti-phishing solutions.
Monitor email systems for performance, security, and availability, proactively addressing any issues that may arise.
Develop and maintain automation scripts and tools for email system provisioning, configuration, and updates.
Implement configuration management practices to ensure consistency and reliability across email servers.
Implement and enforce security best practices for email systems, including encryption, authentication, and access control.
Stay up-to-date with email security threats and vulnerabilities, taking proactive measures to mitigate risks.
Collaborate with cross-functional teams, including IT, security, and development, to integrate email systems with other services.
Create and maintain documentation for email system configurations, procedures, and troubleshooting guides.
Identify and address performance bottlenecks in email systems, optimizing resource utilization and response times.
Conduct regular performance testing and tuning to ensure optimal email delivery.
Participate in on-call rotations to provide timely response to email system incidents and outages.
Troubleshoot and resolve email-related issues, ensuring minimal impact on business operations.
Stay current with industry trends and emerging technologies related to email systems and DevOps practices.
Recommend and implement improvements to enhance the overall reliability and efficiency of email services.
What you’ll need to succeed
4+ years of DevOps experience, specifically in an AWS environment
Familiarity with containerization of microservice architecture strategies and hosting at scale
Experience with email protocols including SMTP, IMAP, POP3 and email delivery best practices.
Scripting and automation skills using Salt and Terraform
Experience with systems administration in a Linux environment and deep Bash knowledge
Experience instrumenting multi-platform monitoring and alerting in a complex environment with industry standard tools (Cloudwatch, Prometheus, Grafana, Netdata, etc.)
Familiarity with email security standards and tools (e.g., SPF, DKIM, DMARC, anti-spam filters)
Experience with Postfix and SpamAssassin
Expertise with CI/CD practices and experience creating complex pipelines in industry standard tools (Github Actions, Jenkins, etc.)
Security Awareness – proper credential handling, safe SQL queries, and general ability to self-direct identification and remediation of security issues.
Ability to balance the trade-offs of perfection versus development, commensurate with the company size as it grows.
Location: US Locations Only