Senior System Engineer (ServiceNow) - Remote

You could be the one who changes everything for our 26 million members by using technology to improve health outcomes around the world. As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Configuration Management Administrator, responsible for maintaining data accuracy and completeness within the company's CMDB (Configuration Management Data Base) environment on the ServiceNow platform This role will require practical knowledge and experience with Configuration and Asset Management processes as well as experience as a ServiceNow Administrator / Developer for the platform. The role also requires functional experience with ServiceNow Discovery and maintaining a mid-server environment and a working knowledge of the Service Mapping process and tools. It is also important to have a good understanding of the CSDM methodology and framework. Most of the challenges this role will face deal with the in-take and reconciliation of data coming into the CMDB, the management and validation of that data, and the mapping of services to the infrastructure the data represents so having practical experience and knowledge is critical for this senior level position. Responsibilities Summary Provides day-to-day leadership and technical support for Configuration Management activities Supports the Configuration manager and process owner in the continued development of CMDB policy, process, and knowledge base Works on Projects and initiatives (development and planning) Assesses and develops solutions and enhancements for service improvements and process enhancements Request fulfillment and Incident troubleshooting Bachelor's degree in Computer Science, MIS, related field or equivalent experience 3+ years of practical experience in Configuration Management 5+ years of ServiceNow admin and/or developer experience. Experience with Service Mapping and the Discovery method Experience leading a team or significant project Our Comprehensive Benefits Package: Flexible work solutions including remote options, hybrid work schedules and dress flexibility, Competitive pay, Paid time off including holidays, Health insurance coverage for you and your dependents, 401(k) and stock purchase plans, Tuition reimbursement and best-in-class training and development. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. TITLE: Senior System Engineer (ServiceNow) - Remote LOCATION: Various, Massachusetts REQNUMBER: