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Senior Project Manager

Senior Project Manager, Shelter & Veterinary Services
Locations: Remote
Time Type: Full time

Job Requisition Id: 2023-162
Please make sure to attach your resume to complete your application.

Come join a dynamic team that is working to save animal lives across the United States!

The Senior Project Manager, Shelter & Veterinary Services (SVS), will work with subject matter experts to provide structure and organization to strategic projects, keep meetings productive and engaging, and partner across SVS and the ASPCA to bring these projects in on-time and within budget, honoring our core value of Team – that we are stronger together and actively pull in the right people.

The ASPCA’s Shelter & Veterinary Services (SVS) division is comprised of six teams: ASPCA Adoption Center in NYC; ASPCA Animal Hospital in NYC; Community Medicine in NYC, LA and Miami; Animal Poison Control Center, Client Services and Donor Communications in Urbana, IL; ASPCA Spay/Neuter Alliance in Asheville, North Carolina; and Shelter Outreach with initiatives focused on Shelter Medicine Services and Animal Relocation nationally as well as our Locations Based Initiatives in Los Angeles and Miami and a grant-funded shelter consultation program. This role has the unique opportunity to partner with colleagues across the entire division and serve as a critical linkage between major initiatives, so that we continue to maximize our impact on animal’s lives while optimizing internal resources.

At the ASPCA, we define an initiative as “a set of interdependent projects managed as a group.” This person will provide governance across multiple major initiatives. These include our Veterinary Training Initiative (VTI), which maximizes opportunities for veterinary professionals to train across the ASPCA and around the country, Professional Veterinary Organizations (PVO) Strategy, and Access to Veterinary Care (AVC), where our vision is that care for animals is universal and equitable, resulting in delivery of care that improves welfare, decreases suffering, and is compassionate, respectful, and considerate of individual pet and family circumstances.

The ideal candidate will be highly organized, detail-oriented, and have strong communication, facilitation, and presentation skills to collaborate with project leads, lead key meetings, and coach teams for success.

Sharp critical thinking skills are necessary! The right person for this job understands the big picture of what teams are trying to achieve and can also connect the dots between our strategy and daily work. Ownership of projects is a must-have, along with the ability to reimagine what is possible, work positively and productively as a team and bring a solutions-oriented approach to challenges and obstacles. We’re looking for someone who is creative, compassionate and can focus on what matters most. This role reports to the Vice President, SVS.

This remote-based position (which requires travel, as described below) is open to all candidates based within the United States.

Responsibilities will include, but are not limited to:

Manage Projects and Initiatives while Leading Cross-Functional Teams (70%)

  • Full lifecycle project management, including risk management, etc. Manage budgets and schedules, ensuring accuracy and transparency for cross-functional teams.
  • Provide sponsors with regular reporting on project progress, outcome measures, progress tied to organizational and departmental plans, and project lookback analyses.
  • Identify, understand, and solve for teams’ unique project challenges, including capacity, issues/concerns, resource allocation, and interdependencies.
  • Lead teams with members at all levels; clarify meeting content, objectives, and establish team norms.
  • Collaborate with internal stakeholders across departments, vendors, and subject matter experts to create and execute project plans and schedules; bring projects in on-time and within budget.
  • Foster communication consistency to support teams in achieving their goals efficiently and effectively.
  • Ensure quality of the work produced by cross-functional teams, and make sure deliverables are current and accessible.
  • Proactively build project management skills and expertise by learning and embracing new technology, staying abreast of industry developments and best practices, and attend or provide training as available and approved.
  • Work with team members to understand their operational needs thoroughly, in context, emphasizing listening before solutioning.
  • Align methodology to the Project Management Office (PMO)’s framework, and actively contribute to monthly meetings with the Project Manager Cohort. Partner in scaling standardization and further enabling successful execution of the organization’s priorities.
  • Collaborate with SVS senior leaders to develop and implement best practices on their teams.

Manage SVS Program Office Budget (15%)

  • Partner with the VP, SVS and the ASPCA’s Financial Planning & Analysis (FP&A) Team to develop and manage the SVS Program Office Budget.
  • Utilize FP&A’s budget analysis templates and tools to flag potential issues and recommend actions.
  • Gather, edit, and distribute SVS program highlights and key metrics.
  • Initiate process improvements on behalf of SVS with internal teams and in conjunction with Sr. Director, Process Improvement, to create efficient and effective processes specific to SVS operations.

People Management (15%)

  • Supervise Administrative Coordinator for the Veterinary Training Initiative (VTI).
  • Conduct annual performance management and support professional development in alignment with our ASPCA Core Values and Behavioral Competencies.

Exemplifies the ASPCA’s Core Values:

  • Has Commitment and dedication to improving the lives of animals
  • Demonstrates Ownership and feels responsible for outcomes
  • Believes in Team – that we are stronger together
  • Seeks to Elevate others and reimagine what is possible
  • Focuses on Impact, specifically making change for animals
  • Other responsibilities as assigned by the Vice President or Senior Vice President.


  • Demonstrated strong communication skills across writing, speaking, and listening
  • Experience motivating and inspiring others with leadership and critical thinking skills, including the ability to get buy in and lead a variety of people outside of formal management structures
  • Conflict management skills for supervising and resolving issues across project teams
  • Attention to detail for independently assessing and anticipating project risks and issues
  • Ability to work productively with a variety of working styles
  • Experience drafting presentations and speaking to wide range of project contributors, including senior leadership
  • Ability to work rapidly and meet deadlines under pressure
  • Familiarity with terminology, operations, and the role of animal shelters and veterinary medicine in animal welfare a plus
  • Strong grasp of project management tools and concepts, such as Gantt charts, estimation, and project management methodologies (Critical Path Method, Waterfall, Agile, Scrum, Kanban)
  • Proficiency with technology, including Microsoft Office/Office 365, Box, internal/external social media platforms, Airtable and Smartsheet. Experience designing Airtable bases including automation strongly preferred
  • Comfort in exploring new technical platforms, analyzing their application across the organization and leading implementation and training as needed

Education and Work Experience:

  • B.A./B.S. preferred, High School Diploma required
  • Minimum 2 years managing people required
  • Minimum 5 years working in project or program management required
  • Experience developing and managing a budget required
  • Project-management certification or coursework preferred
  • Fear Free Certification is required within 60 days of hire
  • Ability and willingness to travel up to 15% of the time as needed

Compensation and Benefits:
The applicable target hiring range for this remote role is based on where the employee works, which for remote roles is the employee’s primary location of residence, and its respective cost of labor. We have organized the U.S. varying costs of labor index into three geographic zones. As a point of reference, below, we have included our ASPCA locations by geographic zone to illustrate what the hiring range would be in each of the following areas.

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role. The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time. The maximum of the hiring range is reserved for candidates with the highest qualifications and relevant experience. The expected hiring salary ranges for this role are set forth below and may be modified in the future.

  • Zone 1 (For example, Asheville, NC; Champaign, IL; Columbus, OH; Gainesville, FL; Miami, FL; Oklahoma City, OK; Overland, KS; Union, MO; Weaverville, NC): $103,000 – $109,000
  • Zone 2 (For example, Washington D.C.; Los Angeles, CA): $114,000 – $120,000
  • Zone 3 (For example, New York, NY): $126,000 – $133,000

For remote positions, you can view which zone applies to you based on your location. For questions regarding other locations not found on the list, please send an email to Careers@aspca.org for more information.

For more information on our benefits offerings, visit our website.

Stay Connected – Join Our Talent Community

If you are interested in joining our team but do not see a position listed that fits your experience or interests, please join our Talent Community to stay connected to future opportunities with the ASPCA.

Language: English (Required)

Education and Work Experience: High School Diploma (Required)

Our EEO Policy:
The ASPCA is an Equal Employment Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the Americans with Disabilities Act and certain state or local laws. A reasonable accommodation is a change in the ASPCA’s standard application process, which will ensure an equal employment opportunity without imposing undue hardship on the ASPCA. Please inform the ASPCA’s People Team if you need an accommodation in order to complete any forms or to otherwise participate in the application process.

Individuals seeking employment are considered without regards to race, color, creed, religion, sex, national origin, ancestry, gender, gender identity or expression, age, marital or domestic partner status, citizenship status, sexual orientation, disability, genetic information, military or veteran status, or any other characteristic protected by applicable federal, state or local laws, regulations or ordinances.

ASPCA is an Equal Opportunity Employer (M/F/D/V).

About Us
The ASPCA was founded in 1866 on the belief that animals are entitled to kind and respectful treatment by humans and must be protected under the law. As a 501(c)(3) not-for-profit corporation with more than two million supporters nationwide, the ASPCA is committed to preventing cruelty to dogs, cats, equines, and farm animals throughout the United States.

The ASPCA is headquartered in New York City, where we maintain a full-service animal hospital, spay/neuter clinic, mobile spay/neuter and primary pet care clinics, a rehabilitation center for canine victims of cruelty, kitten nursery, adoption center, and two community veterinary centers.

The ASPCA also operates programs and services that extend nationwide. We assist animals in need through on-the-ground disaster and cruelty interventions, behavioral rehabilitation, animal placement, legal and legislative advocacy, and the advancement of the sheltering and veterinary community through research, training, and resources.

At the ASPCA, we are committed to fostering a collaborative and compassionate culture and we welcome all voices to contribute to our lifesaving mission. Our staff represent a vast array of backgrounds and diversity dimensions, bringing with them valuable experiences and perspectives. They join the ASPCA to learn, grow, and continually do their best work on behalf of animals. We are inspired by our staff, partners, and the communities we support across the country who work to improve animal lives. We are committed to diversity, equity, and inclusion at the ASPCA because it elevates our organizational culture, aligns with our Core Values, and enables us to move further and faster toward the ASPCA’s vision – that all animals live good lives; valued by society, protected by its laws, and free from cruelty, pain and suffering.