Senior Product Marketing Manager

Title: Senior Product Marketing Manager

Location: Work from Anywhere

Remote

For millions of teams working in dozens of industries, day-to-day business gets done on the phone. So whydespite the huge leaps we’ve taken in design and usabilitydoes most business phone software still look, feel, and act like it was born in the 90s? OpenPhone is changing that.

We’re a new type of business phone with a mission to help people communicate better and be more productive.

We’re backed by Y Combinator and some of the best venture firms around including Tiger Global, Craft Ventures, Slow Ventures, and others. We take pride in providing an exceptional customer experience and a product people love, which is why we’re excited that our customers have rated us the #1 VoIP Provider on G2.

OpenPhone is the modern, sophisticated answer to the clunky, outdated phone systems that have been slowing down businesses for years. And after earning over 20,000 happy customers and $56 million in funding in just four years, it’s safe to say we’re onto something big.

About the role

We’re looking for a Senior Product Marketing Manager responsible for driving our go-to-market strategy, refining our positioning and messaging, bringing products and features to market, and enabling customer-facing teams.

You’ll be a key member of our Marketing team, work closely with our Product team, and partner with most teams across the company.

If you’re looking to make an outsized impact at a fast-growing company, this is your dream role.

Some of the things you’ll do

• Lead go-to-market strategy and execution for new products and features, with a focus on driving business growth, adoption, and retention.
• Drive positioning and messaging for existing and new features and products to showcase the power and value of OpenPhone.
• Craft differentiated narratives and value propositions for our target personas, informed by customer research, competitive intelligence, and product insights.
• Partner with our Content team to create useful and delightful resources for customers and potential customers.
• Become the expert on our product, use cases, and market, and represent the voice of the customer to influence go-to-market strategies.
• Work with folks across the company on integrated campaigns to drive new business, product adoption, and expansion.
• Craft effective packaging and pricing strategies by researching and analyzing market trends, customer pain points, and first-party data.
• Enable our customer-facing teams through impactful enablement, messaging, playbooks, and tools to help them reach new revenue and expansion goals.
• Build and scale repeatable programs and processes that support our growing team.

About you

• You have 4+ years of product marketing or product management experience, preferably at a B2B SaaS company. Bonus points if you also have content or growth marketing experience.
• You are an outstanding communicator with exceptional writing skills and can distill complexity into clear messaging for different audiences.
• You are a self-starter with a bias toward action who is able to manage multiple, competing priorities in a fast-paced environment.
• You’re a team player who thinks big, is hands-on, organized, and solves problems.
• You are someone who easily inspires, leads, and align cross-functional teams.

We’re a fully remote team distributed across the world, from San Francisco to Manila, from Milan to Sydney. We thrive asynchronously as a team that is curious, ambitious, and dedicated to their work. We value trust above all else, and have a strong bias for action. If you’re looking for a place to do your life’s work, please get in touch. We’d love to hear from you.