Senior Product Manager

Senior Product Manager – Hybrid (Houston) or Remote

USA – Houston, TX, Allen Pkwy

Full time

R0035748

The Financial & Corporate Compliance (FCC) division is comprised of CT Corporation and Compliance Solutions. The FCC businesses provide lending, regulatory and investment compliance solutions to financial institutions and legal entity compliance solutions to corporations, small businesses, and law firms.

As a Senior Product Manager for Wolters Kluwer’s FCC division, you will manage a highly profitable and growing suite of commercial lending solutions. The solutions serve financial institutions and other commercial lenders manage their risk, compliance and efficiency in their commercial lending operations. The goal is to grow this business both by building new service offerings for existing customers as well as penetrating new market segments by packaging current offerings for segment-specific needs.

Responsibilities:

Generate viable new product and service concepts to support the business strategy and market position goals of the assigned product areas
Develop business cases for each approved new product concept by describing the concept and how it will be used by customers in comprehensive terms
Build a deep expertise of the financial services customer needs and the problems they are looking to solve.
Lead product development efforts; conduct research to determine true market demand/size for the concept as defined; develop and present business cases and financial models for new product offerings; marshal approved product development projects through the definition, development, testing and pre-launch phases by collaborating with the development teams to create wireframes, prototypes and functional specifications/requirements for the product; partner with Marketing, Sales and Support teams to conduct alpha and beta testing
Define, communicate, maintain and gain consensus on product roadmap, ensuring alignment with business objectives and supported by business cases, market research, customer data and competitive analysis
Prepare user stories with detailed requirements, work with developers and quality assurance to ensure requirements are understood, perform acceptance testing on stories, and demonstrate the value of those features to internal stakeholders and external clients
Work closely with internal stakeholders to understand how our products are perceived in the market and recommend enhancements to build better solutions for our existing and future clients

Ensure successful product launches by securing necessary marketing resources to build the initial go-to-market; serving as the subject matter expert in relation to the new product’s value proposition and Wolters Kluwer competitive position; assisting with the training of sales teams on how to prospect and qualify target customers, demonstrate value and close sales; and assisting sales leadership with plans that drive sales results consistent with the business plan
Direct product management responsibilities throughout a product’s lifecycle, from the launch and introduction stage, through the growth and maturity stages, and as the product reaches saturation and the decline stage

Conduct ongoing research and analysis on each assigned product; staying abreast of changing customer needs and industry trends and map existing products and services to those needs; monitoring secondary research and market data; studying the competition to gain an understanding of the strengths, weaknesses and competitive advantages of each product and identify gaps in the current product portfolio

Perform in-depth customer and market research to understand customer needs and pain points related to their specific jobs and workflows

Maximize the business goals of each assigned product by ensuring adequate sales and marketing efforts are expended to meet profitability and market share forecasts; developing extension strategies to prolong the growth and maturity stages of each product and maximize Wolters Kluwer’s ROI

Collaborate with the sales and support teams to create or update tools and training which maximize sales
Interact with target markets on an ongoing basis through customer visits/calls, participation in select sales opportunities, meetings with other industry stakeholders, and attendance at industry events

Qualifications:

Education:
Minimum: Bachelor’s Degree in business, marketing, or related field

Minimum Experience:

A minimum of 5-7 years of software product management experience
Agile Methodologies and software development lifecycle experience
Go-To-Market experience

Preferred Experience (includes minimum):

Banking / Commercial Lending Solutions industry experience with relevant practice areas and workflows
B2B product management or marketing experience

Experience managing API and Automation based solutions

Other Knowledge, Skills, Abilities or Certifications:
Ability to plan and complete work on tight deadlines and budgets; ability to work in an atmosphere of multiple projects and shifting priorities
Excellent interpersonal skills, including the ability to interact effectively with professional and technical staff, outside prospects, customers, salespersons, and third-party partners
Ability to lead cross-functional teams

Excellent verbal and written communication skills, including strong professional presentation skills and the ability to develop written proposals and client presentations

*This role can be located in Houston, TX in a hybrid setting or fully remote, anywhere in the United States with domestic travel up to 20%*

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