Senior Product Data Scientist, Search

Senior Product Data Scientist, Search

• Employees can work remotely
• Full-time
• Alternate Location: New York, United States

It all started with an idea at Block in 2013. Initially built to take the pain out of peer-to-peer payments, Cash App has gone from a simple product with a single purpose to a dynamic app, bringing a better way to send, spend, invest, borrow and save to our millions of monthly active users. With a mission to redefine the world’s relationship with money by making it more relatable, available and accessible, at Cash App you’ll have the opportunity to make a real-world impact with your career.

Today, Cash App has thousands of employees around the world with a culture geared toward creativity, collaboration and impact. We’ve been a distributed team since day one, and continue to value working across time zones and continents both remotely and in our Cash App offices.

Our offices are great, but many of our roles can be done remotely from the countries where Block operates. We tailor our experience to champion our employees’ creativity and productivity wherever they are.

We are looking for Senior Product Data Scientists to join Block and help build Cash App, the fastest growing financial app in the world. We are reinventing the way people think about banking and financial services through our P2P, Banking, Cash Card, Boost, BTC, and stock investing products. We derive valuable insights from our extremely unique datasets and turn those into actions that improve the experience for our customers every day.

This role is part of our Cash App’s Product Data science org and will be deeply embedded within our Search & Discovery team. You will use data science to better understand our customers and offer them delightful experiences to find and discover people and things quickly and with trust – we aim to grow and strengthen the connections between people and businesses across the globe. Through your work, you will empower Cash App to personalize customers’ search and discovery experiences with DS/ML, to better understand customers’ journeys, and help identify and execute on new opportunities for product improvement. You will test and employ a variety of analytical and modeling techniques on our comprehensive data and scale your solution to production by partnering closely with machine learning, product, design, and engineering teams.

You will:

• Partner directly with a Cash App product team, working closely with product managers, engineers, designers, and machine learning engineers
• Analyze large datasets using SQL and python to surface meaningful & actionable insights/opportunities to the product team and other key stakeholders
• Approach problems from first principles, using a variety of statistical and mathematical modeling techniques to research and understand customer behavior
• Design and analyze A/B experiments to evaluate the impact of changes we make to the product
• Work with engineers to log new, useful data sources as we build new product features
• Build, forecast, and report on metrics that drive strategy and facilitate decision making for key business initiatives
• Write code to effectively process, cleanse, and combine data sources in unique and useful ways, often resulting in curated ETL datasets that are easily used by the broader team
• Build and share data visualizations and self-serve dashboards for your product team
• Effectively communicate your work with team leads and cross-functional stakeholders on a regular basis

You have:

• A bachelor degree in statistics, data science, or similar STEM field with 4+ years of experience in a relevant role OR
• A graduate degree in statistics, data science, or similar STEM field with 2+ years of experience in a relevant role
• Advanced proficiency with SQL and data visualization tools (e.g. Tableau, Looker, etc)
• Experience with scripting and data analysis programming languages, preferably Python
• Experience with cohort and funnel analyses, a deep understanding statistical concepts such as selection bias, probability distributions, and conditional probabilities
• Experience with state of the art machine learning techniques such as regression, classification, recommendation system, and causal inference
• Experience with ElasticSearch
• Experience in a high-growth tech environment
• An appreciation for the connection between your work and the experience it delivers to customers
• Intellectual curiosity and a passion for what Cash App is building

Technologies we use and teach:

• SQL (MySQL, Snowflake, BigQuery, etc.)
• Python (Pandas, Numpy)
• Tableau, Airflow, Looker

To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information.

Benefits include the following:

• Healthcare coverage
• Retirement Plans including company match
• Employee Stock Purchase Program
• Wellness programs, including access to mental health, 1:1 financial planners, and a monthly wellness allowance
• Paid parental and caregiving leave
• Paid time off
• Learning and Development resources
• Paid Life insurance, AD&D. and disability benefits
• Perks such as WFH reimbursements and free access to caregiving, legal, and discounted resources

This role is also eligible to participate in Block’s equity plan subject to the terms of the applicable plans and policies, and may be eligible for a sign-on bonus. Sales roles may be eligible to participate in a commission plan subject to the terms of the applicable plans and policies. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation or benefit plans.

We’re working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace.

Block is a proud equal opportunity employer. We work hard to evaluate all employees and job applicants consistently, without regard to race, color, religion, gender, national origin, age, disability, pregnancy, gender expression or identity, sexual orientation, citizenship, or any other legally protected class.

We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible.

Learn more about our efforts to promote inclusion and diversity at block.xyz/inclusion

Additionally, we consider qualified applicants with criminal histories for employment on our team, assessing candidates in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

Block, Inc. (NYSE: SQ) is a global technology company with a focus on financial services. Made up of Square, Cash App, Spiral, TIDAL, and TBD, we build tools to help more people access the economy. Square helps sellers run and grow their businesses with its integrated ecosystem of commerce solutions, business software, and banking services. With Cash App, anyone can easily send, spend, or invest their money in stocks or Bitcoin. Spiral (formerly Square Crypto) builds and funds free, open-source Bitcoin projects. Artists use TIDAL to help them succeed as entrepreneurs and connect more deeply with fans. TBD is building an open developer platform to make it easier to access Bitcoin and other blockchain technologies without having to go through an institution.