Senior People HR Generalist

Senior People (HR) Generalist

Remote – U.S.

time type

Full time

Job Description:

RMI is seeking an experienced Senior People Generalist to support our global organization! This critical role will manage relationships across our eco-system of global employees, service providers, and the People Team. RMI is in the process of transforming from a U.S.-based organization to being recognized as a global organization. This position will be vital to this transformation. Come join us!

We highly encourage individuals of underrepresented groups to apply!

Position Overview

The Senior People Generalist will report to the People Operations Manager and have day-to-day accountability to one of RMI’s Senior People Partners (HRBP) to provide support on people-related matters in a portfolio of Programs/Departments. This role will also partner closely with other Senior People Generalists, working in the same capacity with other Senior People Partners and their portfolio of Programs/Departments, to ensure a consistent employee experience throughout RMI. As RMI continues to grow as a global organization, the Senior People Generalist will be crucial to documenting processes and ensuring processes are followed consistently within the People Team.

Key Responsibilities

The responsibilities of the Senior People Generalist can be placed into three key areas:

Program/Department Portfolio Support

In support of the Senior People Partner for the portfolio, the key responsibilities in this area include:

• First responder to employment verification requests.

• Respond to various Workday Help tickets (Workday is our HCM).
• Maintain familiarity with People Team resources and processes to make recommendations which support organizational outcomes (training opportunities, performance management practices, coaching resources, recruitment practices).
• Provide support to the Senior People Partner or directly to employees or managers in response to employee relations concerns or complaints.
• Act as a thought partner to the Senior People Partner to assist and respond to the organizational needs of the assigned portfolio.
• Produce data and reports which respond to the needs of RMI leaders and Senior People Partners.
• Provide employee facing and tactical/administrative support to the Senior People Partners to ensure a positive employee experience.
• Other duties assigned.

Immigration & EOR Vendor Management and Employee Support

RMI partners with an immigration counsel to support U.S. employees needing U.S. visa sponsorship and an Employer of Record (EOR) who handles payroll and compliance for our global employees. Within the portfolio of Programs/Departments the Senior People Partner supports, the key responsibilities in this area include:

• Implement RMI’s immigration processes, communicating and collaborating closely with the Senior People Partner, manager, and employees to ensure that the U.S. visa and green card process is transparent and efficient.
• Work in partnership with other members of the People Team to ensure there is a smooth transition between recruitment and onboarding for employees requiring a visa or entering the EOR.
• Serve as the initial point of contact for the EOR, answering all employee questions, and ensuring positive employee experience.
• Draft, approve, and manage all EOR employee contracts.
• Approve EOR and Immigration invoices.
• As RMI transforms into a global organization, this position will be tasked with initiatives that are aimed at ensuring RMI provides an equitable and inclusive employee experience for global colleagues.

People Team Process Documentation and Improvement

In collaboration with the other Senior People Generalist, the key responsibilities in this area include:

• Identify and collaborate with other members of the People Operations Team on process improvement initiatives, ensuring that documentation/policies are up to date, globally accessible, and easy to understand for RMI employees.
• Assist in the creation and maintenance of People Team SOPs.
• Work alongside other members of the People Team to ensure all People Team processes are followed correctly.
• Support the performance management process by answering questions, collecting and sharing data, and participating in retrospectives to identify future improvements.

Minimum Qualifications

• Bachelor’s Degree or equivalent to 5 years’ experience in global People Operations/HR.
• Experience with a globally disbursed workforce strategy.
• High level of attention to detail and accuracy.
• Strong analytical skills, with advanced Excel proficiency.
• Proficiency in other Microsoft applications (Word, Outlook, PowerPoint).
• Prior experience in Human Capital Management systems (preferably Workday).
• Experience using discretion with handling confidential information.
• Strong verbal and communication skills.
• Strong orientation to employee experience and customer-service experience.

Preferred Qualifications

• Experience supporting immigration and/or EOR (PEO) processes.
• Relationship management experience with immigration and/or EOR (PEO) partners.
• Experience setting up entities outside of the U.S.

Location
We are a remote-ready organization with team members around the globe. Our beautiful and welcoming offices are available for meetings or focused work, whether you are traveling through or living nearby. Our U.S. offices are in New York City; Washington DC; Oakland, California; Boulder, Colorado; and Basalt, Colorado. This role can be located from anywhere in the continental United States.

We provide you with the essential IT equipment plus a one-time home technology payment and a monthly work from home/commuter allowance to ensure you have a comfortable home office set up and necessary supplies.

We love seeing each other in person! We occasionally gather for shared time together like retreats and learning experiences. Be ready to travel for occasional in-person meetings (and of course, we cover travel costs). This role may be expected to travel for team events which occur approximately twice a year.