Senior Operations Manager – Foundation

Title: Senior Operations Manager – Foundation

Location: USA-

Details

• Department: Administration – Foundation
• Schedule: Full-time; 8-hour day shift
• Location: Remote

Benefits

Paid time off (PTO)

Various health insurance options & wellness plans

Retirement benefits including employer match plans

Long-term & short-term disability

Employee assistance programs (EAP)

Parental leave & adoption assistance

Tuition reimbursement

Ways to give back to your community

*Please note, benefits and benefits eligibility can vary by position, exclusions may apply for some roles (for example: PRN, Short-Term Option, etc.). Actual compensation offer will vary based upon role, education, experience, location, and qualifications. Connect with your Talent Advisor for additional specifics.

Responsibilities

JOB SUMMARY

The Senior Operations Manager plays a central role in the fundraising and grantmaking operations of the Ascension Foundation for Health Equity. This includes coordinating multiple functions across our small team including: contracts, policies and procedures, foundation grant administration, special events, gift processing and acknowledgement, crm management and reporting, projects and programs, administration and knowledge management . The person in this role will help ensure the smooth operation of our Foundation as we expand our efforts to reach and positively impact more individuals and communities in pursuit of health equity for all.

JOB RESPONSIBILITIES

Philanthropic Operations Support:

• Support philanthropic operations for Ascension Foundation and Ascension Philanthropy: ensure the day to day activities of the organization run smoothly and efficiently.
• Support the AFHE contract clearance process: review, negotiate, and finalize contract, ensuring that it complies with legal requirements, addresses concerns through negotiation and amendments, receives approval from relevant stakeholders, and is properly executed and recorded.
• Support AFHE Executive Team in the development and maintenance of foundation and philanthropic procedures and processes. Regularly review and assess the foundation’s operational processes and seek opportunities for improvement.

Project and Program Management:

• Manage the administration of foundation grants to include: grant application review, grant application summaries, assist in the preparation of recommendations, coordinate grant approval process, ensure timely reviews and decisions, communicate with internal stakeholders, maintain and update the foundation’s grant database, prepare status reports for leadership.
• Manage projects and programs for Foundation initiatives, including project plan development, strategic planning and event logistics planning. Maintain project budget (if applicable) and ensure proper project and program execution.

Fundraising Operations Management :

• Maintain the Foundation’s donor database, update constituent records in the CRM platform, with appropriate constituent codes as necessary and learn updated features of the CRM software to improve efficiencies associated with CRM use.
• Assure that Foundation donations are accurately acknowledged by promptly invoicing, receiving, accepting, recording, scanning, and acknowledging donations.
• Troubleshoot technology issues and develop/update best practice procedures for CRM software use.

Administrative Support:

• Efficiently manage administrative tasks such as scheduling, correspondence, and developing presentations for various stakeholders.
• Prepare meeting materials and agendas to drive activity and ensure proper document storage.
• Maintain accurate and organized records of all philanthropic activities, including distribution lists, contracts, grants, donations, and internal operations.

Knowledge Management:

• Acquire and maintain sound knowledge of the organization, its programs and the impact of philanthropy across the organization. Provide vision, energy and passion for the Ascension Foundation for Health Equity mission, values and integrity in all aspects of the job.
• Maintain working knowledge of foundation operational policies and procedures, gift management standards, as well as IRS and financial reporting regulations.

Continuous Improvement and Adaptation:

• Regularly review and adapt to changing circumstances.
• Be open to feedback and seek opportunities for improvement in various aspects of the foundation’s operations.

Miscellaneous:

• Perform other duties as assigned by the Senior Director.

Requirements

Education:

• High School diploma equivalency with 3 years of cumulative experience OR Associate’s degree/Bachelor’s degree with 2 years of cumulative experience OR 7 years of applicable cumulative job specific experience required.
• 3 years of leadership or management experience preferred.

Additional Preferences

• High functioning individual contributor and collaborator, ability to thrive in a remote, team-oriented and mission-driven start-up environment
• Experience with database systems and comfort with learning, implementing and teaching use of technology
• Excellent interpersonal, oral and written communication skills
• Excellent computer skills with experience in database concepts, software applications including but not limited to fundraising and grantmaking CRM, Google, Smartsheets, Excel, Outlook and Word, Power BI
• Keen analytic, organization and problem solving skills which support and enable sound decision making, dashboard creation and data analytics
• Effective time management skills
• Bachelor’s degree in business, accounting, non profit management or related field strongly preferred
• 3 years of applicable experience required, preferably in philanthropic operations.
• 5 years of operational/office management experience is preferred.
• 3 years of leadership or management experience preferred.

#LI-Remote

Why Join Our Team

Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.

Ascension is a leading non-profit, faith-based national health system made up of over 150,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.

Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.

Equal Employment Opportunity Employer

Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.

For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRightsSp_10_20.pdf) poster.

As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.

Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp_%20English_formattedESQA508c.pdf)

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.

E-Verify Statement

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.

E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf)