Sr Manager of Community and Wellness (Remote)
Remote / Full Time Employee
At Plume, we’re on a mission to radically transform healthcare access for the transgender and gender-nonconforming communities. As a trans-founded company, we’re proud to be building a virtual care home that makes a difference in countless lives. This work is deeply personal and heart-driven, and we want teammates who, above all else, care. We offer an affirming, trans/queer-friendly, culturally inclusive work environment filled with purpose and camaraderie. Are you ready to be part of our growing team in the healthtech industry?
Available to over 1 million transgender individuals across 45 states, we’re growing fast and need passionate, talented individuals like you to join our journey and help us to increase access to life-saving Gender Affirming Hormone Therapy and improve the lives of trans folks. If you have a heart-forward approach and resonate with our values, we’d love to hear from you!
Our Core Values:
We Are Authentic: We opt for honest and direct conversations. We strive to be vulnerable and connect authentically.
We Are Accountable: We follow up and commit to each other within the community and to ourselves.
We Are Growth-Oriented: We take the initiative, we’re proactive learners, and we tackle new challenges.
We Are Inclusive: We’re considerate of working across diverse experiences. Every voice is valuable in serving our vision. We have an unusual bias for seeking input.
We Are Collaborative: We put we before I, we stay engaged and communicative when we disagree, and we can commit even if we’re not in complete agreement.
We Are Trans-Informed: We ask why? and distrust the status quo. We honor awkwardness & experimentation over polish and how things have always been done.
If our mission and values speak to you, you’re an experienced Community & Wellness Manager in healthcare, you have a passion for serving marginalized and underrepresented communities, and you have a deep understanding of the trans experience, we can’t wait to meet you!
About the Role:
At Plume, we envision a member experience that provides thoughtful, expert, timely, and gender-affirming care that celebrates and enhances the quality of life for every trans person. Reporting directly to our Sr Director of Member Services, our next Sr Manager of Community and Wellness will oversee our Community and Wellness team as well as the strategic development and implementation of new wellness initiatives, and promote and ensure quality community engagement through a robust engagement platform, including the creation and monitoring of community events, peer support groups, bulletin boards, etc. Your duties will span team leadership & management, program development & evaluation, community engagement, the design/delivery of persuasive presentations, and more! You’ll work cross-functionally with our Director of Strategic Partnerships to evaluate member retention and satisfaction metrics, and build/nurture relationships with external mission-aligned organizations to enhance our offerings and promote our members’ wellness.
Plume is an equal-opportunity employer. Trans and gender-nonconforming individuals are strongly encouraged to apply, particularly those who identify as people of color, and we also encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will provide reasonable accommodations to individuals with disabilities upon request. Please let us know if you require any accommodations to apply or interview for this position.
Discover more about Plume at www.getplume.co and become part of our award-winning journey towards transforming healthcare for every trans life. Join us today in shaping the future of healthtech and LGBTQ+ care!