Senior Manager, Head of Policy Communications

Senior Manager, Head of Policy Communications

at DoorDash

SAN FRANCISCO, CA; NEW YORK, NY: WASHINGTON D.C.; UNITED STATES – REMOTE

About the Team

The Communications team tells the story of how DoorDash empowers local economies by connecting customers to the best of their communities. The team is a collaborative group with important partners, touching every corner of the organization. A roll-up-your-sleeves attitude, meticulous attention to detail, and out-of-the-box thinking, coupled with a true team spirit and the ability to juggle projects and priorities, are what makes this group so effective.

About the Role

A role on this team will require expertise in media relations, policy communications and public affairs. You will be expected to oversee public affairs activities at the local, state and federal levels, supervising an existing team of regional managers and serving as senior leader in shaping campaigns to advance policy objectives and help grow the business. You will act as on-record spokesperson, build and foster relationships with key media, and own reactive and proactive story opportunities. This role will guide our rapid response efforts around various and complex regulatory challenges and policy issues impacting DoorDash and our industry. You will partner closely with cross-functional teams across the company, including Policy Development, Government Relations, Corporate Communications, and Legal, among others. You will report to the Global Head of Public Affairs.

You’re excited about this opportunity because you will

• Be responsible for all Policy Communications and Public Affairs activities across the US, overseeing regional managers and guiding state, local and federal strategy.
• Serve as senior counsel to help guide public affairs campaigns that align with both policy and business priorities to advance policy objectives and help grow the business.
• Partner closely with Policy Development, Government Relations and Public Engagement teams, develop and implement policy communications and public affairs strategy in Washington, DC to elevate the DoorDash brand and expand awareness, reach, and visibility of the company’s policy and GR priorities and advocacy with key stakeholders and constituents.
• Assist in issues management, advance planning and scenario mapping to develop response plans and materials for various potential issues, including policy and regulatory challenges.
• Work in close collaboration with the Corporate Comms, Government Relations, Legal, Public Policy, Social Impact and other various teams across the company on policy communication strategies and messaging.
• Develop media engagement strategies and enhance our relationship with essential media and influencers at the national, state and local level by telling the story of how DoorDash empowers local economies.

We’re excited about you because

• You have 6+ years experience managing policy communications and executing public affairs campaigns at the local, state and federal levels.
• You have people management experience, and a proven ability to lead, grow and foster team members, as well as manage external consultants and agency partners.
• You have experience working in fast-paced, fluid environments facing complex regulatory challenges, and are familiar with the tech space and related issues.
• You have strong media relationships and a deep background engaging press and shaping stories.
• You’ve demonstrated cross-functional leadership, taking ownership of communications programs and building strategic plans in a complex organization with varied priorities.
• You have excellent project management skills, with the ability to lead and manage multiple time-sensitive projects under tight deadlines.
• You are a master communicator, inclusive of listening and speaking, and a true leader, collaborator, and consensus builder.
• You are committed to fostering a diverse, equitable, and inclusive work environment and have prioritized participating in DEI initiatives in past roles.
• You’re a self-starter, intrinsically motivated but also a good teammate.
• You take your work, but not yourself, seriouslyand maintain a good sense of humor about both.

Why You’ll Love Working at DoorDash

• We are leaders – Leadership is not limited to our management team. It’s something everyone at DoorDash embraces and embodies.
• We are doers – We believe the only way to predict the future is to build it. Creating solutions that will lead our company and our industry is what we do — on every project, every day.
• We are learners – We’re not afraid to dig in and uncover the truth, even if it’s scary or inconvenient. Everyone here is continually learning on the job, no matter if we’ve been in a role for one year or one minute.
• We are customer-obsessed – Our mission is to grow and empower local economies. We are committed to our customers, merchants, and dashers and believe in connecting people with possibility.
• We are all DoorDash – The magic of DoorDash is our people, together making our inspiring goals attainable and driving us to greater heights.
• We offer great compensation packages and comprehensive health benefits.

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of usersfrom Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on protected categories, we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Pursuant to the Colorado Fair Pay Act, the base salary range in Colorado for this position is $147,600.00 – $221,400.00, plus opportunities for equity and commission. Compensation in other geographies may vary.

Pursuant to the New York City Pay Transparency Law, the base salary range in New York City for this position is $164,000.00 – $246,000.00, plus opportunities in certain roles for equity and/or commission. Compensation in other geographies may vary.

If you need any accommodations, please inform your recruiting contact upon initial connection.