Sales Operations Manager

Title: Sales Operations Manager

Location: United States

Job Description:

THE COMPANY:

Juul Labs’ mission is to impact the lives of the world’s one billion adult smokers by eliminating combustible cigarettes. We have the opportunity to address one of the world’s most intractable challenges through a commitment to exceptional quality, research, design, and innovation. Backed by leading technology investors, we are committed to the same excellence when it comes to hiring great talent.

We are a diverse team that is united by this common purpose and we are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.

ROLE AND RESPONSIBILITIES:

Juul is the market leader in the e-Cigarette category with a tremendous amount of growth potential within our US Commercial organization. This position will report directly to the National Sales Director and lead a team of Territory Specialists to maximize sales opportunities. This is an exciting opportunity to elevate sales execution within retail chain doors, as well as develop your people to achieve maximum results against our mission.

In this role, the Sales Operations Manager will execute the sales strategy of driving distribution, decreasing out of stocks, improving space and locations of products, along with other sales KPIs through a team of Territory Specialists with the ultimate goal of increasing revenue.

KEY RESPONSIBILITIES:

• Lead & develop a team of high-performing Territory Specialists to achieve desired business objectives
• Plan, organize, and execute sales strategies and Territory plans across the Division and assess both successes and failures with actionable plans for continuous improvement
• Coach and mentor TSS’s to develop selling & professional skills (through goal-setting, personalized feedback, joint sales calls, individual coaching sessions, performance reviews, etc.). Travel to TSS locations and do work with to retain knowledge of areas and continue to develop TSS skills.
• Synthesize and communicate insights and business intelligence with the TSS team, the National Account Manager team and Sales Leadership, and supporting functions
• Achieve KPIs set for the company, regional, and individual levels
• Work cross-functionally with company HQ, regional HQ, and other teams (e.g. Trade Marketing, Distribution Management, Key Accounts, etc.)
• Maintain working knowledge of pertinent local and state regulations and taxes in the States and guide TMs on how to optimize outcomes in their local markets

PERSONAL AND PROFESSIONAL QUALIFICATIONS:

• Minimum 4-5 years of previous field sales experience, preferably managing teams of territory sales representatives
• Proven sales management skills, demonstrated via exceptional knowledge of the CPG retail environment within 7-Eleven
• Strong people motivation and management skills, with an aptitude for hands-on coaching and personal development
• Proficient in using sales technologies and software, for example, SalesForce, and Tableau, to analyze and act upon key data
• Extensive knowledge within the inner workings of 7-Eleven operations
• Capability to prioritize various tasks in a high-paced environment and take initiative to be solutions-oriented
• Industry experience in Tobacco or other regulated industries
• Ability to travel 60% of the time

EDUCATION:

• Bachelor’s degree or relevant experience
• Preferred Degree in Business or related field

JUUL LABS PERKS & BENEFITS:

• A place to grow your career. We’ll help you set big goals – and exceed them
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in our success
• Cell phone subsidy, commuter benefits and discounts on JUUL products
• Excellent medical, dental and vision benefits

Juul Labs is proud to be an equal opportunity employer and is committed to creating a diverse and inclusive work environment for all employees and job applicants, without regard to race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, disability or veteran status. We will consider for employment qualified applicants with arrest and conviction records, pursuant to the San Francisco Fair Chance Ordinance. Juul Labs also complies with the employment eligibility verification requirements of the Immigration and Nationality Act. All applicants must have authorization to work for Juul Labs in the US. #LI-remote

SALARY RANGES:
Salary varies by role, level and location, and is dependent on the cost of labor in a given
geographic region among other factors. These ranges may be modified at any time.

SALARY RANGE:

$94,000—$119,000 USD