Registered Nurse

Location: Remote, US

Type: Full Time – Regular

Workplace: remote

Category: Clinical Delivery

Job Description:

Registered Nurse

Department: Global Delivery

Level: Individual Contributor

Work Location: Remote

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What We Do

Care Access is a unique, multi-specialty network of research sites which operates as one connected team of physician investigators, nurse coordinators, and operations managers. Our goal is to engage every healthcare professional in clinical research and to make clinical trials a care option for every patient. By removing this bottleneck, Care Access is helping accelerate the approval and delivery of critical and life-saving therapies.

Who We Are

We care. Our people are the engines behind our mission: to revolutionize access to clinical trials for the benefit of patients everywhere. We care for one another, find new ideas to accelerate medicine, and seed a long-term impact for generations.

Position Overview

The Registered Nurse (RN) in this role will manage the communication of abnormal lab results to patients, ensuring compliance with state licensure requirements. This includes contacting patients, documenting communications, following up on lab escalations, and collaborating with providers to ensure all patient interactions are appropriately managed and documented. This role is critical in ensuring timely patient communication and maintaining compliance with clinical and legal standards.

What You’ll Be Working On

Duties include but not limited to:

Lab Results Management:

Receive and Review Results: Receive flagged abnormal, urgent, or critical lab results and ensure they are ready for patient communication.

Patient Communication: Contact patients to communicate abnormal lab results, ensuring focused, uninterrupted time for calls due to potential challenges in reaching patients. Follow protocols and scripts to ensure compliance. RNs must provide only legally permissible information, avoiding diagnosis or prescribing advice, as per scope of practice.

Documentation: Accurately document all communications in patient progress notes, including abnormal results, patient concerns, and follow-up actions. Ensure compliance with part-11 signature requirements and submit completed notes to the Clinical Conduct Team.

Escalation to Providers: For questions beyond the RN’s scope, escalate to a licensed, on call provider (NP/PA/MD/DO) and ensure they review and sign off on progress notes.

Retention Team Escalations: Address lab-related escalations from the Retention Team, such as result clarifications, data discrepancies, or additional test requests, and communicate resolutions back to the patient, documenting the outcome.

Physical and Travel Requirements

This is a remote position with less than 10% travel requirements. Occasional planned travel may be required as part of the role.

? PTO and On-Call Coordination: Work within a structured on-call system to ensure coverage when team members are on leave.

What You Bring

Knowledge, Skills, and Abilities:

Skills:

Excellent communication and patient interaction skills.

Strong attention to detail and ability to manage multiple patients efficiently.

Ability to work independently while collaborating with a larger clinical team.

Certifications/Licenses, Education, and Experience:

Education:

Active RN license in an NLC or non-compact state.

BSN or equivalent degree preferred.

Experience:

Minimum of 2 years of experience in clinical research, patient communication, or related field.

Proficiency in Salesforce or other EMR systems for documenting patient interactions.

Licensure Requirement: Compact licensure required, non-compact state license preferred. Willingness to maintain and obtain additional state licenses as needed. Must hold all licenses in good standing.

Compact States [42]: RNs with compact licenses can practice in all 42 states in the compact, including Alabama, Arizona, Arkansas, Colorado, Florida, Texas, and more.

Non-Compact States [8]: California, Nevada, Illinois, Hawaii, Alaska, Oregon, Minnesota, New York.

Benefits (US Full-Time Employees Only)

PTO/vacation days, sick days, holidays.

100% paid medical, dental, and vision Insurance. 75% for dependents.

HSA plan

Short-term disability, long-term disability, and life Insurance.

Culture of growth and equality

401k retirement plan

Diversity & Inclusion

We serve patients and researchers from diverse cultures and communities around the world. We are stronger and better when we build a team representing the people we aim to support. We maintain an inclusive culture where people from a broad range of backgrounds feel valued and respected as they contribute to our mission. We value diversity and believe that unique contributions drive our success.

At Care Access, every day, we are advancing medical breakthroughs. We’re uniting standard patient care with cutting-edge treatments and research. Our work brings life-changing therapies to those in need and paves the way for newer and greater treatments to reach the world. We’re proud to advance these breakthroughs and work with the big players while engaging with the physicians and caring for patients.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Care Access is unable to sponsor work visas at this time.