QA Associate

Title: QA Associate

United States

“We enable greatness in people and organizations everywhere.”

FranklinCovey (NYSE: FC) is the workplace of choice for Achievers with Heart. We are one of the largest and most trusted leadership companies in the world, with directly owned and licensee partner offices in over 160 countries and territories. With more than 2,000 global associates, FranklinCovey transforms organizations by partnering with clients to build leaders, teams, and cultures that get breakthrough results through collective action. Our services and products are primarily delivered through our subscription offerings, which are comprised of the FranklinCovey All Access Pass, which is primarily sold through our Enterprise Division, and the Leader in Me membership, which is designed specifically for our Education Division. Enterprise clients include Fortune 100,Fortune 500, thousands of small and mid-sized businesses, and numerous government entities. FranklinCovey Education has shared our programs, books, and content with thousands of public and private primary, secondary, and post-secondary schools and institutions.

Title: QA Associate

Division & Department: Education Platform Development

Status: Full-Time Exempt

Reports to: Development Manager

Location: Remote – Anywhere in the contiguous US

Job Summary

The QA Associate will sit within the platform development team and collaborate with other members of the product platform teams. The ideal candidate will have a keen eye for identifying defects and a passion for ensuring the delivery of high-quality products. As a QA Associate, you will collaborate with cross-functional teams to test and validate software applications, document test cases, and contribute to the overall improvement of our development processes.

Essential Job Functions

• Collaborate with software developers, product managers, and business analysts to understand project requirements and develop comprehensive test plans and strategies.
• Design, develop, and execute manual test cases and scripts to verify the functionality, performance, and reliability of software applications.
• Identify, document, and report defects using issue tracking systems, clearly describing the steps to reproduce the issues and their potential impact.
• Conduct thorough regression testing to ensure that defects have been resolved and that new code changes do not introduce unintended issues.
• Participate in test case reviews and discussions, providing feedback to improve the quality and coverage of testing efforts.
• Perform exploratory testing to uncover potential usability issues and edge cases that might not be covered by predefined test cases.
• Collaborate with automation engineers to identify opportunities for test automation and contribute to the creation of automated test scripts.
• Assist in maintaining and updating test environments and test data to accurately reflect production scenarios.
• Provide timely and accurate status updates on testing progress, issues, and overall project health to project stakeholders.
• Stay current with industry trends and best practices in quality assurance and software testing methodologies.

Basic Qualifications

• Bachelor’s degree in Computer Science, Software Engineering, or a related field or 3+ years of experience in a similar role.
• 2+ years of experience in software quality assurance, or testing.

Preferred Skills & Experience

• Analytical and problem-solving skills, with the ability to think critically and systematically test software functionality.
• Familiarity with software development lifecycle (SDLC) and testing methodologies.
• Attention to detail and a strong commitment to delivering high-quality results.
• Communication skills to collaborate effectively with cross-functional teams.
• Experience with testing tools and technologies is a plus (Ghost Inspector, Minitest).
• Basic understanding of programming languages and scripting is advantageous.
• ISTQB or other relevant testing certifications.

Compensation

California – Anticipated compensation for this position is $75-85k. Actual offer may be outside of this range and will be determined by education, experience, knowledge, skills, and abilities, as well as geographic location, internal equity and alignment with market data.

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Unless otherwise noted, applications will be accepted for a minimum of three (3) days from the initial published date on the FranklinCovey job board, but the posting may close at any time after the specified duration.

Employer Information

Please visit franklincoveybenefits.com for a complete US benefits overview. Benefits may include medical, dental, or vision insurance, HSA, PTO, 401(k), holiday pay, employee stock purchasing options, or other benefits.

For an overview of our Interview Process.

FranklinCovey is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Please visit https://www.franklincovey.com/careers/notices-and-provisions/ for our full Equal Employment Opportunity policies and Notice and Pay Transparency Nondiscrimination Provision.