[Customer Support / Fully Remote] - Anywhere in U.S. / Up to $20 per hour / Some evenings and weekends required - As a Customer Service Concierge you'll: Conduct Welcome Calls with customers to ensure understanding of and comfort with the company and its processes and gather relevant information; Conduct demos of the website to ensure customers are getting full value; Review engagement data for assigned customers and proactively reach out to offer assistance; Handle inbound customer requests over phone and email; Document customer interactions thoroughly and accurately in company systems...Hiring Fast >>