Title: Project Manager
Location: U.S. – Home Based
From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM platform, and now, more than two decades later, are on a mission to provide products and services that make the hard things easier for sales, marketing and customer service teams. In fact, we help mid-market businesses around the globe reach new levels of performance and predictability by letting our award-winning CRM platform do the work.
Our diverse group of worldwide employees are united and driven by a shared passion for our mission, culture, and values. We treat our employees like humans not line items and are building a culture where your work at Sugar helps fuel personal, professional and business growth check out our recent Great Place to Work’ certification that we are so proud of. Work/life fit and flexibility for our team matters and together we pride ourselves on solving for our customers, always. What’s more, we are a Remote 1st organization, which means we empower everyone to do their best work from home, on the road, or anywhere in between.
If you’re ready to grow your career and help organizations grow better and faster, you’ve come to the right place. Find out more about our SugarCRM careers and how you can become a part of our journey.
As a member of Sugar’s Professional Services (PS) organization, the Client Engagement Manager (also known as a Project Manager [PM]), will be perform a critical role working with customers to define and align business needs with product capabilities. The PM works closely with customer stakeholders to understand customer business needs and goals, define process best practices, capture business needs and enable the needs/requirements into the SugarCRM product. Throughout the course of an implementation, the PM will work within the SugarCRM Professional Servicers project team as the project leader and functional expert, ensuring deliverables are of the highest quality and representing the business in designing and defining the SugarCRM solution.
We understand that no candidate is perfectly qualified for any job. Experience comes in different forms; many skills are transferable; and passion goes a long way. Even more important than your resume is a clear demonstration of dedication, impact, and the ability to thrive in a fluid and collaborative environment. We want you to learn new things in this role, and we encourage you to apply if your experience is close to what we’re looking for. We also know that diversity of background and thought makes for better problem solving and more creative thinking, which is why we’re dedicated to adding new perspectives to the team.
Benefits and Perks:
Beyond a stellar work environment, friendly people, and inspiring work, we have some sweet benefits and perks:
Excellent healthcare package for you and your family
Savings and Investment 401(k) match
Unlimited Paid Time Off
Paid Parental Leave
Health and Wellness Reimbursement Program
Educational Resources – Career & Personal Development Program
We are a merit-based company – many opportunities to learn, excel and grow your career!
Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.
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Salary: $101,600 – $130,000 a year
Expected salary range, depending on experience