Title: Product Manager

Location: Remote, Anywhere

Category: Product

Job Description:

About Platform.sh

The Platform.sh Platform-as-a-Service (PaaS) removes the complexities of cloud infrastructure management and optimizes development-to-production workflows, reducing the time it takes to build and deploy applications. Delivering efficiency, reliability, and security, giving development teams both control and peace of mind. Built for developers, by developers.

Adopted and loved by 16,000+ developers, 7,000 customers, and proven over the last 8 years – Platform.sh provides out-of-the-box capabilities that serve as the launchpad for creative development teams’ out-of-the-box thinking.

We provide 24×7 support, managed cloud infrastructure, and automated security and compliance with an all-in-one PaaS. We give our customers complete control over their data by keeping applications secure and available around the clock.

Platformers are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What’s our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.

Bring your expertise and enthusiasm to our growing, global organization. Your contributions, collaboration, and unique point of view are recognized and valued here.

Position Summary:

We are seeking a skilled Product Manager to join our billing initiative. In this role, you will develop a deep understanding of diverse segments of our customer base and drive the evolution of our billing platform. You will collaborate closely with cross-functional teams including design, engineering, finance, sales, and customer success to ensure that we meet our customer needs and support growth of our business.

As product managers at Platform.sh, you will shape the product and software delivery process through equal collaboration, joint discovery, decision making, constant iterative improvements and shared accountability, from discovery to delivery.

This role will report to the Director of Product.

What to expect:

• Collaborate with the team to define the strategy for your initiative, building internal alignment, and enabling efficient delivery.
• Lead feature development aimed at boosting our revenue, addressing customer needs, streamlining our operations and developing KPIs and feedback loops that allow us to continuously improve.
• Partner closely with engineering and design teams to consistently deliver value, while maintaining a critical path to success.
• Work in tandem with other product managers to support other product initiatives, ensuring cohesive alignment with the overall product.
• Participate in diverse tasks such as market research, prototyping, usability testing, customer feedback, and conduct data analysis to inform product decisions.
• Write key documents including roadmaps, scoping documents, feature briefs, and release notes.

What you bring:

• 2+ years of experience as a technical product manager, software developer, product owner, or similar role.
• A curious mindset, always seeking to understand the “why”.
• A caring and empathetic spirit, with the ability to consider different perspectives – a quality we value in all employees.
• An iterative and analytical approach with a bias toward action and continuous improvement.
• A technical background, proficient in software development methodologies, APIs, and systems integrations.
• The ability to handle multiple competing priorities in a fast-paced environment, along with exceptional communication and collaboration skills.
• Familiarity with developer engineering workflows.
• Experience leading data-driven decision-making within product organizations.

Bonus Points for:

• Previous experience with hosting or PaaS products.

What we bring as a team:

• Join a forward-thinking tech company constantly innovating, problem solving and working together to build a better way to create, manage and power web applications
• An open work environment where your voice is welcomed on any topic
• A culture of constant improvement, no process for process sake or hierarchical red-tape
• We are a growing company and actively foster internal promotion opportunities

What we offer:

An innovative product you can believe in. We’re sustainably changing the way companies develop and manage their web applications

We’re voted as A Best Place to Work by 96% of our employees, Forbes Top 30 Companies for Remote Jobs, and France Best Workplaces for Women

Leadership that cares in a flexible, open work environment, where your voice is encouraged. We can always find ways to do better and look forward to hearing your ideas

Global team, rich with culture and diversity

Annual team gatherings

Wellness budget

Professional development budget

Office equipment budget

Mentorship Program

Comprehensive health coverage (US, CA, UK, and FR employees only)

Generous PTO (geographically dependent)

Inclusive parental leave (geographically dependent)

Tandem – a pool of linguists from around the world willing to help each other learn new languages.

Company stock options (discretionary)

Unlimited Platform.sh accounts

You’re welcome here.

At Platform.sh, we take pride in our commitment to being an inclusive and diverse workplace. We strive to create an environment built on trust, support, and respect for all individuals. We welcome everyone, regardless of gender identity and expression, race, ethnicity, disability, sexual orientation, color, religion, creed, gender, national origin, age, marital status, pregnancy, education, languages spoken, or veteran status. We encourage you to be yourself, connect with like-minded individuals, and share your passions.

If you require accommodation at any stage of our recruitment process, please don’t hesitate to reach out to your talent acquisition partner. Your comfort and accessibility are important to us.