Principal Product Manager

Title: Principal Product Manager

Location: San Francisco or remote

ClassDojo’s mission is to give every child on Earth an education they love.

We started by building a network that connects teachers, children, and families. ClassDojo’s flagship app is the #1 communication app connecting K-8 teachers, children, and families, globally. They use it to share what’s happening throughout the day through photos, videos, messages, and activities. It is actively used at an unprecedented scale: in over 95% of US schools, reaching ~51 million children in ~180 countries. We are now beginning to use this network to give kids the best learning experiences in the world, far beyond those a standard school can provide.

We hire for talent density. Our team comprises the most talented, entrepreneurial, and innovative teammates from around the world, with deep backgrounds in education and large scale consumer internet, including Instagram, Netflix, Dropbox, Uber, Y Combinator, and more. We’re building a company where the most talented people want to work. We believe you’ll do the best work of your life here and you’ll pioneer the future of education, too.

What you’ll do:

As a product manager, you are embedded with a team of engineers, researchers, product designers, and other cross-functional partners. You will be involved in every aspect of the product development process, from conception, to launch, and ongoing iterative improvements, working at both a strategic and tactical level to create products that teachers, parents, and students love.

You’ll turn data, research, and intuition into products that people want and love to use. In the process, you get perspective by exploring divergent directions, converging on feasible, innovative designs, and optimizing for learning each step of the way. Design and ship experiences that are simple and elegant across multiple platforms.

You will be a match if:

• You have at least 6 years of product management experience.

You might be a good fit if:

You have led teams

Experience in designing, building, and shipping quality consumer apps across platforms. You’ve shipped products and led cross-functional teams. You know how to generate and translate customer insights into meaningful product strategies, what details matter at each stage of product development, how to manage teams to get the fit and finish right, and what’s most likely to go afoul at each stage. You can share several shining examples of real work you’ve shipped, and what you learned along the way.

You have product sense

You thrive best when helping to define the right product, not just coordinating different functions. You deeply empathize with users and craft experiences that delight them. You facilitate and draw the best ideas from teammates. You have the ability to think at a high level about product strategy and vision (not just ‘how it should look’ but ‘what we should build’) You can think and talk about the bottom line. Evaluating features doesn’t scare you, and you know which features can act as multipliers on your company’s business model. You want to contribute to high-level strategic choices with the rest of the product and executive teams.

You have strong communication skills

You possess excellent communication skills (you should be able to clearly articulate your beliefs and win people over to your vision). You like sharing your work, even if it’s still in progress, to bring the team inside of your process. You have a sharp ambiguity filter, always seeking to clarify what is unclear for yourself and others.

You have excellent craftsmanship

You know that shipping doesn’t end after you release. You work with your teams to ensure a culture of continuous improvement, driven by qualitative and quantitative insights. You give and solicit feedback from teammates in order to continually raise our bar for quality.

You have strong evaluation skills

You are at home with data and statistics. You have strong quantitative skills and create/refine hypotheses by exploring user data. You’re excited to iteratively improve metrics and you can write your own SQL to monitor product progress and opportunities.

[1] Some more context:

– ClassDojo’s 125m Metaverse Mission (Forbes)

– ClassDojo’s Second Act Comes with First Profits (TechCrunch) and Sam’s note about it.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. In accordance with the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. We are happy to accommodate any disabilities or special needs. We are a distributed company, so we hire regardless of location, as long as you are willing to have significant hours overlap with one of the Americas time zones.