People Operations Specialist

OPERATIONS FULLY REMOTE

EOR People Operations Specialist

Teamed is on a mission to equalise career opportunities for talent wherever they live. For growing companies we simplify the whole international and remote employment experience via our proprietary platform and on-the-ground structures. We offer their global staff relevant and attractive local benefits, as well as local protection and compliance. We are growing fast and seek the best and brightest to take us to the next level.

About the role:

We are seeking a highly organised and detail-oriented individual to join our team as a EOR People Operations Specialist. This role will be responsible for managing and coordinating various HR, Finance, Legal, and Payroll processes across our EOR operations. The ideal candidate will have a strong background in administrative support, exceptional communication and interpersonal skills, and the ability to work well in a fast-paced environment.

What youll be doing

• Provide customer support by responding to all EOR employees and client inquiries related to HR, Finance, Legal and Payroll functions.
• Coordinate and manage our existing processes, such as payroll support, expense management, checking employee contracts and liaising with our Head of Legal ops.
• Collaborate with legal teams to ensure compliance with regulations and policies are met in specific countries. Conducting research into specific countries to support decision-making processes.
• Build and maintain strong relationships with our in-country partners.
• Capture and maintain country-specific knowledge to lead compliance training sessions internally.
• Manage and maintain communications, client interactions, and data tracking through our Hubspot CRM.
• Develop and implement process improvement initiatives to increase efficiency and accuracy across functions.
• Ensure timely and accurate completion of all customer inquiries internally and externally, adhering to our response and problem-solving KPIs.
• Maintain confidentiality of sensitive information.

Some of the reasons well love you

• It is essential that you have experience in a startup or scale-up environment.
• Proven experience in customer support across inquiries relating to HR, Payroll, Legal and Operations.
• You have a high level of customer service experience managing complex customer inquiries and quick problem-solving solutions, both internally and externally.
• Knowledge and experience in managing CRM systems such as Hubspot.
• You have excellent organisational and time-management skills as well as being an excellent communicator.
• Strong attention to detail, results-driven with a can-do attitude.
• A proactive thinker who is comfortable working in a permanent remote environment.
• You are in command of a European language and completely fluent in English. Our desirable native preference would be Portuguese, German or Dutch.

Whats in it for you?

Salary banding estimated between 30,000 – 35,000 (EUR).

Team

Operations

Remote status

Fully Remote