People Operations Generalist

Title: People Operations Generalist

Location: Remote, Contiguous US

JobDescription:

Alma is on a mission to simplify access to high-quality, affordable mental health care. We do this by making it easy and financially rewarding for therapists to accept insurance and offer in-network care. When a provider joins Alma, they gain access to a suite of tools that not only help them better run their business, but also grow it sustainably and develop as a provider. Alma is available in all 50 states, with over 20,000 therapists in our growing network. Anyone looking for a therapist can browse Alma’s free directory. Alma has raised $220.5M in funding from Insight Partners, Optum Ventures, Tusk Venture Partners, Primary Venture Partners, First Round Capital, Sound Ventures, BoxGroup, Cigna Ventures, and Rainfall Ventures. Alma was also named one of Inc’s Best Workplaces in 2022 and 2023.

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Candidate Interview Guide

People Operations Generalist

We are looking for a human-first, detail-oriented, and curious People Operations Generalist to join the Alma team. You will be working closely with the People and Culture team to carry out people operations processes and workflows. You will be pivotal in delivering an amazing employee experience and fostering an inclusive culture to make Alma the best workplace in the world for talented, mission-driven humans.

What you’ll do:

  • You will administer various aspects of the employee lifecycle (including new hire orientation and benefits enrollment), with a focus on employee experience and compliance, in partnership with other People functions and cross-functional teams.
  • You will conduct comprehensive monthly reporting, dashboard administration, and audits to ensure compliance and support teams across the organization.
  • You will own systems administration and maintenance (ADP, Lattice), ensuring data integrity and accuracy.
  • You will assist People Operations payroll functions (time card processing and benefit payroll deductions).
  • You will partner with the People Operations Manager on ad-hoc projects and roll-out of initiatives.
  • You will help continuously improve and create processes and workflows, leveraging systems, tools, and automation.
  • You will assist with documenting, maintaining, communicating, and training people operations processes and programs.
  • You will be the first point of contact for employee questions and requests, escalating as appropriate.

Who you are:

  • You have 3-4 years of experience in HR/People Operations.
  • You have 1-2 years of experience supporting benefits administration.
  • You have proven experience utilizing HRIS (ADP Workforce Now preferred, but you can pivot to any HRIS if needed).
  • You use Excel/Google Sheets proficiently and can confidently work with data (formulas, i.e., vlookup).
  • You have proven experience processing time cards for the non-exempt workforce.
  • You have a general knowledge of HR practices and procedures.
  • You are familiar with or have a desire to learn more about US employment and labor laws.
  • You have a ‘human-first’ mentality and can build rapport with teammates.
  • You approach supporting all employees with inclusion in mind and champion diversity, equity, and belonging.
  • You have an eye for process improvement and creating efficient scalable solutions.
  • You pay attention to details and possess outstanding organizational skills.
  • You are flexible and adaptable, with the ability to prioritize effectively.
  • You have excellent written and verbal communication skills.
  • You maintain the highest standard of confidentiality, discretion, and professionalism.

Benefits:

  • We’re a remote-first company
  • Health insurance plans through Cigna (medical and dental) and MetLife (vision), including FSA and HSA plans
    401K plan (Roth and traditional)
  • Monthly therapy and wellness stipends
  • Monthly co-working space membership stipend
  • Monthly work-from-home stipend
  • Financial wellness benefits through Northstar
  • Pet discount program through United Pet Care
  • Financial perks and rewards through BenefitHub
  • EAP access through Cigna
  • One-time home office stipend to set up your home office
  • Comprehensive parental leave plans
  • 11 paid holidays, 1 Alma Mental Health Day, and 1 Alma Volunteering Day
  • Flexible PTO

Salary Band: $85,000 – $110,000

Alma’s compensation philosophy is driven by our company value of building equity. To best ensure pay equity, we typically bring in new hires near the middle of our listed salary bands and we do not negotiate our compensation (i.e. all people hired at the same level & role are brought in at the same salary, equity, and benefits). The recruiter you work with can provide more details on our philosophy.

All Alma jobs are listed on our careers page. We do not use outside applications or automated text messaging in our recruiting process. We will not ask for any sensitive financial or identification information throughout the recruiting process. Any communication during the recruitment process, including interview requests or job offers, will come directly from a recruiting team member with a helloalma.com email address.