People Operations Generalist

Location:  US Locations Only; 100% Remote

GetThru is hiring a People Operations Generalist to help us coordinate and project manage multiple aspects of the employee life cycle. This is a generalist role where you might touch any of the following in the same week: recruiting, employee engagement, responding to a question about benefits, or helping prepare for a new hire’s first day. You will have an impact on your colleagues’ experiences at GetThru while helping us build an inclusive and equitable culture. As a generalist, you will also have the opportunity to support special projects from time to time.

This is a full-time, exempt position that reports to the VP of Finance and Operations. This position is outside of the collective bargaining unit; GetThru is currently negotiating its first collective bargaining agreement with our staff union.

About GetThru

GetThru’s mission is to empower organizations to connect authentically with their audiences at scale while building a sustainable company committed to progressive social change. Our tools have been used by more than 2,000 organizations in Politics, Education, Unions and Non-Profits to send more than 1 billion text messages and over 750 million phone calls. Our customers rely on GetThru for fundraising, polling, and stakeholder engagement. We are an all-remote company with staff spread across the US and Canada. While our roots are in progressive politics, we love partnering with organizations of all kinds that share our passion for creating a better world.

Who you are / who will love this job

• A project manager who is detail-oriented and likes to balance multiple moving pieces at once
• A problem solver who enjoys challenges and taking initiative to improve a situation
• A collaborator who enjoys working with others and helping others
• A People Ops or HR professional who is looking to grow in their career (not required, but we think you’d like this role if so!)

What you’ll do

• Coordinate smooth and positive new hire onboarding experiences, including processes for employee documents, systems access, training, and equipment
• Coordinate smooth and positive employee offboarding experiences, including processes for exit documents, exit interviews, and communications
• Support employee recognition programs and celebrations (such as Slack posts to recognize work anniversaries or holidays or heritage months)
• Maintain efficient business operations through virtual office management (including software management, equipment/laptop ordering, IT troubleshooting, virtual mail, and document/file management)
• Implement employee engagement programs that contribute to building an inclusive culture, such as engagement surveys, other feedback surveys, and retreats (both virtual and in-person)
• Coordinate other regular aspects of the employee life cycle, such as project managing annual performance reviews in the Lattice platform
• Respond to employee questions about policies and benefits, manage the People Ops inbox, and surface feedback and questions as appropriate
• Provide administrative support for cross-functional projects and initiatives as requested by the CEO and VP of Finance of Operations
• Assist leadership in fostering a positive environment and culture including organizing company events and communication

What we’re looking for

• Prior professional exposure to people ops processes and the employee life cycle
• Customer service mindset with a desire to deliver great employee experiences
• Experience with HRIS systems (such as Gusto, Rippling, ADP, etc.)
• Alignment with our commitment to diversity, equity, inclusion, and belonging
• Strong written and verbal communication skills
• Demonstrated ability to self-organize and ability to track multiple tasks in a remote, sometimes fast-paced environment
• A high level of confidentiality and attention to detail

The following skills are nice to have, but are not requirements. If you have any of these skills, please be sure to note them in your application and/or resume:

• Experience managing a people process or project (such an an engagement survey or performance review season) from beginning to end

• Experience with the Rippling platform or Professional Employer Organizations (PEOs)

• Experience in remote and/or startup environments

• A shared passion for creating a better world

Location

GetThru is an all-remote company with employees spread out across the country. Work from anywhere in the U.S. with secure and stable internet access.

Compensation

• $68,000-$83,000 base salary, depending on experience

• 401K + employer match that begins on or after 3 months of employment

• 100% coverage of employee and dependent health, dental, vision insurance premiums

• 4 weeks of vacation time plus 9 company holidays, 1 floating holiday of your choice, your birthday off and the week between Christmas Day and New Year’s Day off

• Additional benefits: home office equipment stipend, wellness stipend, professional development stipend, paid sick leave, paid parental leave, charitable giving match

Equal Opportunity 

GetThru provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, or genetics. As our company grows, we strive to make space for all kinds of people to do amazing work with us. We strongly encourage applications from women, people of color, LGBTQ+ people, people with disabilities, immigrants, and other communities underrepresented in technology startups. We believe that a team with a wide range of backgrounds and experiences will be more creative, more adaptable, and more effective. And we strive to build a team that reflects the communities we are working to support.

How to Apply

Submit a resume and brief responses to the application questions that explain why you want to work for GetThru. Tell us the causes you are connected to, what experiences make you a good fit, and why you are excited about this job. This position is open until filled.

Location: US Locations Only