Online Tutoring Center Manager
Job Category: Faculty
Requisition Number: ONLIN002381
This position will can be a Remote position based in the Continental United States.
Transform your Career at ECPI University
Since 1966, the dedicated employees at ECPI University have helped students achieve their goals via practical training and career-focused education with over 50 Associates, Bachelor’s and Master’s Programs.
Our culture is to prioritize our students’ success through the support of our dynamic team and industry focused curriculum. Visit www.ecpi.edu/employment to learn more about how you can help people improve their lives through education.
Position Summary
Role Overview: The Online Tutoring Center Manager oversees the online tutoring services. They lead a team of PASS (Program Academic Support Specialists) and other tutors to ensure consistency and effective tutoring practices, student outreach, engagement, and continuous improvement. This role involves managing and mentoring the PASS and other tutors, tracking and reporting on tutoring sessions, and working with program directors and online academic administration to increase use of the tutoring services and ultimately contribute to student success.
Responsibilities:
PASS/Tutor Training and Development:
Data Collection & Reporting:
Quality Assurance:
Student Outreach & Persistence:
Qualifications
Education/Experience:
Master’s degree or equivalent combination of education and experience.
1-2 years of experience working in higher education tutoring.
Skills/Abilities:
Technical Requirements:
Reliable high-speed internet required.
Benefits of Employment
ECPI University provides a comprehensive benefits program designed to help our faculty and staff stay healthy, feel supported, and maintain a work/life balance. To learn more about benefits at ECPI University, click HERE.
Committed to excellence and innovation, ECPI University is proud to be an equal opportunity employer.