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Mid-Market Account Executive

Title: Mid-Market Account Executive


Location: United States (Remote)


Redefine the future of customer experiences. One conversation at a time.

We’re changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place. Powered by AI, built by amazing humans.

Our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other. Since 2008, 100,000+ companies and 1M+ users rely on Nextiva for customer and team communication.

If you’re ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you’re in the right place.

Build Amazing – Deliver Amazing – Live Amazing – Be Amazing

At Nextiva, our Mid-Market Account Executives help our customers grow their businesses and simplify their lives with our products and solutions. Reporting into our Best-in-Class Sales Leadership team, you’ll be selling Nextiva complete portfolio of products that includes our Cloud-based Business Communications (VoIP) Systems, CRM, and Contact Center Solutions in an inbound as well as on an outbound basis directly to Mid-Market companies (100-999 employee size).

Key Responsibilities:

  • Meets and exceeds a quota of new bookings generated through the sale of Nextiva software products to midmarket businesses
  • Meeting with existing customers to up-sell & cross-sell into existing engagements as well as new opportunities.
  • Effectively and efficiently logs sales interactions and revenue opportunities to forecast effectively
  • Utilization of Nextiva sales process for identification, positioning and lifecycle management of opportunities
  • Creates go to market strategies by building, maintaining and maximizing a sales pipeline
  • Maintains integrity within the sales process
  • An action-oriented problem solver, who’s focused on achieving results through business outcomes


  • 3+ years of B2B sales experience, ideally in UCaaS or CCaaS
  • Demonstrated ability to consistently achieve and exceed quota
  • Proven ability to manage leads, manage a pipeline, and forecasting within SFDC
  • Strong interpersonal skills, ability to convey and relate ideas to others
  • Proven track record of selling solutions over the phone with persuasive closing techniques
  • Proficient in conducting virtual presentations, online web demos, remote sales processes
  • Hands-on Salesforce experience preferred
  • Vibrant and energetic attitude with the thrives in a fast-paced environment

You will Rock this Role if you have the following characteristics:

  • Customer Focus– you demonstrate a deep care and concern for helping customers succeed, beyond what they even imagined possible
  • Business Insights– you are intellectually curious, a consummate learner that helps educate others on the possibilities and potential results of a Nextiva partnership. You bring new ideas to the business for product innovation or processes
  • Product Positioning– you have an innate ability and desire to master the Nextiva product suite and get tremendous satisfaction in matching the value and benefit to customer needs
  • Influence Decision– you help customers make difficult decisions through caring, forward-thinking, and simple solutions that will make them a hero in their business
  • Drives Results– you play to win and realize the benefits to the customer, your personal gain, and the business impact that your sales contribute
  • Resourcefulness– you are technically savvy, able to maneuver systems and tools while having conversations. You use systems and tools to your advantage, helping you know more about your customers

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. For this sales role, our estimate of the expected hiring range for the position as posted is $120,000 – $160,000; this includes annualized base salary and annualized target sales incentive. Some sales roles are paid on an hourly basis and eligible for overtime. A different level in the job hierarchy apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!

To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog.

In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS.

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