Manager, Retention Sales Development

Manager, Retention Sales Development

United States Remote

We’re transforming the grocery industry

At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers.

Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table.

Instacart is a Flex First team

There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work.

About the Role –

As Instacart continues its rapid expansion, we are looking to add a Retention SDR Manager to our Brand Partnerships team. The Retention SDR Manager will be responsible for leading a team of Retention SDRs as they develop and grow brand relationships at Instacart. The Retention SDR Manager will coach their team on sales best practices, turning data into insights, and the CPG, advertising and eCommerce landscape, as well as work cross functionally to grow the business. The ideal candidate is entrepreneurial, can work in a fast-paced environment, and has sales leadership experience in advertising (paid search a plus), CPG, or eCommerce.

About the Team –

The Retention Sales Development Representative (rSDR) team exists to build relationships with Emerging-Scaled advertisers post activation. Through these relationships, rSDRs help Emerging-Scaled advertisers to optimize campaigns, prevent churn, prioritize growth and deliver on long term revenue.

About the Job

  • Lead and develop a team of high-performing Retention SDRs to achieve quarterly revenue goals
  • Measure and track key business and industry trends
  • Improve our sales process, collateral, and prospecting capabilities to make your team more effective and efficient
  • Partner with cross-functional teams to improve processes and scale communications across larger books of buisness

About You

Minimum Qualifications

  • History of exceeding sales goals/quota
  • Experience in a sales management environment
  • History of developing early career professionals
  • Creative problem-solver
  • Process and data driven with proven sales funnel optimization success
  • Demonstrated success coaching account prioritization and effectively coaching incremental growth

Preferred Qualifications

  • Track recording of excelling cross functionally and in a high growth climate


Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here.

Offers may vary based on many factors, such as candidate experience and skills required for the role. This role also includes a Sales Incentive Plan. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here.

For US based candidates, the base pay ranges for a successful candidate are listed below.


$125,000—$139,000 USD


$120,000—$133,000 USD

All other states

$108,000—$120,000 USD


$131,000—$145,000 USD