Manager, Culture

Title: Manager, Culture

Location: Remote – USA

Three years ago HubSpot committed to being a hybrid company, one where our culture is not tied to location, but rooted in our values, our amazing people and our mission of helping millions of organizations grow better. As HubSpot grows in size and complexity, it’s critical we continue our focus on building a hybrid culture at scale, to ensure our culture is in our employees’ hearts and our offices’ hallways. That means, we’re focused on developing innovative initiatives that allow our global remote, flex and office employees to be successful and constantly connected to our culture. To lead the charge on that effort in the US, HubSpot is looking for an experienced program and people manager to lead and manage the North America Culture Team.

This person must have experience of working in a global, hybrid environment and creating remarkable hybrid experiences for employees. They will have an understanding of driving culture through programs and events, be strategic in their thinking, an excellent communicator and listener, and display a deep passion for creativity and innovation. Specifically, this person will be responsible for delivering our hybrid culture initiatives at HubSpot within NAM (North America & Latin America), partnering cross functionally with stakeholders across the business, as well as working with their team to deliver an equitable hybrid experience for employees through unique, energizing programs and events. They will collaborate with our wider People Operations Teams (that means HR) incl. Internal Communications, DI&B, Employer Brand, Procurement, Facilities and Technology to integrate hybrid culture in all aspects of the employee experience.

We’re seeking someone who cares about people & inclusion, runs towards making an impact, who loves creating and trying new things, and is comfortable spending time with employees and leaders to understand their perspective, drive alignment and give and take great feedback as we craft a remarkable culture in a hybrid work environment. You’ll oversee the NAM Culture Team, and report into the Senior Director of Culture.

This role is remote eligible and should be based in the US.

In this role, you will be responsible for:

• Leading an amazing team of three, who are responsible for delivering innovative employee experiences and programs to employees in NAM. This includes our HQ in Cambridge, offices in Bogota, San Francisco and Toronto, and a growing remote population.
• Developing a strategic vision on our programming, setting goals and priorities for the team, and providing coaching/mentorship to drive high performance
• Partnering with the Senior Director of Culture to drive and deliver on our hybrid culture strategy, with an initial focus on programs, events and initiatives that foster connection.
• Partnering closely with the International Manager of Culture to create hybrid experiences and approaches that are consistent and inclusive for all global employees.
• Building and program managing enterprise-wide hybrid experiences that engage our distributed employees across home, flex, office through our programming.
• Working with Leadership Teams to understand employee feedback and ensure the feedback is incorporated into our plans and approach.
• Building strong relationships with leaders and employees, keeping a pulse on the organization to ensure we are providing the best hybrid experience possible.
• Driving process improvements that create efficiencies for the Culture Team as our work grows and scales.
• Provide thought leadership by staying in touch with industry best practices in the culture/employee experience space so they can identify, create and implement initiatives that take our culture to the next level through new, innovative solutions that drive culture in an inclusive, equitable way.

We are looking for people with:

• A passion for people and culture, and driving positive experiences for people we want someone that can truly act as the connective tissue for employees in our hybrid environment.
• Experience leading people/teams and setting the foundation for a high performing team.
• A deep understanding in engaging a hybrid workforce and making culture a company’s competitive advantage in attracting and retaining talent
• A proven capacity for creating and driving employee experiences that positively impact employees from different backgrounds & cultures.
• Exceptional written and presentation skills with a demonstrated ability to communicate effectively across multiple countries.
• Great attention to detail and an ability to create direction in times of ambiguity.
• The ability to operate in a high performing culture, give and receive great feedback that will help their team and themselves grow better.
• A true passion for HubSpot’s mission to help millions of organizations grow better and the values in the HubSpot Culture Code.

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply we’d love to hear from you.

If you need assistance or an accommodation due to a disability, please reach out to us using this form. This information will be treated as confidential and used only for the purpose of determining an appropriate accommodation for the interview process.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely.