Lead UX Writer

Title: Lead UX Writer

Location: United States, Remote

Job Description:

Our Mission:

6sense is on a mission to revolutionize how B2B organizations create revenue by predicting customers most likely to buy and recommending the best course of action to engage anonymous buying teams. 6sense Revenue AI is the only sales and marketing platform to unlock the ability to create, manage and convert high-quality pipeline to revenue.

Our People:

People are the heart and soul of 6sense. We serve with passion and purpose. We live by our Being 6sense values of Accountability, Growth Mindset, Integrity, Fun and One Team. Every 6sensor plays a part in de?ning the future of our industry-leading technology. 6sense is a place where difference-makers roll up their sleeves, take risks, act with integrity, and measure success by the value we create for our customers.

We want 6sense to be the best chapter of your career.

Role: Lead UX Writer

Role Purpose: As the Lead UX Writer at 6sense, you will lead content design and strategy across all products in the 6sense portfolio. This is a hands-on leadership role that offers the opportunity to establish UX copywriting processes and practices from the ground up to make our products clear, engaging, and aligned with our brand voice. Working alongside a passionate team of Product Designers, UX Researchers, and Product Managers, your leadership will have a meaningful impact on our product usability.

Responsibilities & Accountabilities

    • Manage and mentor a small team of 1-2 UX Writers who create, edit, and maintain UX copy across the product portfolio.
    • Establish, communicate, and maintain UX content strategy to create a clear, compelling, and consistent voice and tone across all 6sense products.
    • Update and maintain the UX Copywriting Style Guide that sets voice, tone, and general writing guidelines for the product portfolio.
    • Write clear, compelling UX content-including microcopy, error messages, notifications, and longer-form in-product guidance-that engages users and helps
    • them use our products more effectively.
    • Implement collaborative processes that engage UX writing throughout the product development process.
    • Establish an intake process that helps to enable prioritization and resource planning.
    • Determine where existing UI text in the production environment needs to be polished and submit PRs in GitHub to directly suggest changes.
    • Help mentor Product Managers and Designers to plan and write more effective first-draft UX copy.

Performance Measurement

    • User feedback from usability testing, surveys, reviews, etc.
    • Results of regular content audits
    • Stakeholder and team feedback

Educational and Experience Requirements

    • Significant experience as a UX Writer, Content Strategist, Technical Writer or similar role for B2B software.
    • Proven experience leading and mentoring other UX Writers.
    • Strong portfolio showing examples of UX Writing and content strategy projects you’ve worked on.
    • Experience collaborating with designers in Figma.
    • Basic understanding of HTML/CSS and the ability to submit UI text changes using version control software (GitHub, GitLab, etc.).

Competencies and Behaviors

    • Excellent writing, editing, and proofreading skills.
    • Ability to work remote, collaborating with team members located in the US and India.
    • Deep understanding of usability principles.
    • Understanding of UX research and how it can apply to content strategy.
    • Strong attention to detail and ability to set and meet timelines.

Base Salary Range: $115,876 to $169,951. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

Notice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy

Our Benefits:

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our o?ces.

We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.

Equal Opportunity Employer:

6sense is an Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to jobs@6sense.com.

We are aware of recruiting impersonation attempts that are not affiliated with 6sense in any way. All email communications from 6sense will originate from the @6sense.com domain. We will not initially contact you via text message and will never request payments. If you are uncertain whether you have been contacted by an official 6sense employee, reach out to jobs@6sense.com

Responsibilities & Accountabilities

  • Manage and mentor a small team of 1-2 UX Writers who create, edit, and maintain UX copy across the product portfolio.
  • Establish, communicate, and maintain UX content strategy to create a clear, compelling, and consistent voice and tone across all 6sense products.
  • Update and maintain the UX Copywriting Style Guide that sets voice, tone, and general writing guidelines for the product portfolio.
  • Write clear, compelling UX content—including microcopy, error messages, notifications, and longer-form in-product guidance—that engages users and helps
  • them use our products more effectively.
  • Implement collaborative processes that engage UX writing throughout the product development process.
  • Establish an intake process that helps to enable prioritization and resource planning.
  • Determine where existing UI text in the production environment needs to be polished and submit PRs in GitHub to directly suggest changes.
  • Help mentor Product Managers and Designers to plan and write more effective first-draft UX copy.

Educational and Experience Requirements

  • Significant experience as a UX Writer, Content Strategist, Technical Writer or similar role for B2B software.
  • Proven experience leading and mentoring other UX Writers.
  • Strong portfolio showing examples of UX Writing and content strategy projects you’ve worked on.
  • Experience collaborating with designers in Figma.
  • Basic understanding of HTML/CSS and the ability to submit UI text changes using version control software (GitHub, GitLab, etc.).

Competencies and Behaviors

  • Excellent writing, editing, and proofreading skills.
  • Ability to work remote, collaborating with team members located in the US and India.
  • Deep understanding of usability principles.
  • Understanding of UX research and how it can apply to content strategy.
  • Strong attention to detail and ability to set and meet timelines.

Base Salary Range: $115,876 to $169,951. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO). #Li-remote

Notice of Collection and Use of Personal Information for California Residents: California Recruitment Privacy Notice and Policy

Our Benefits:

Full-time employees can take advantage of health coverage, paid parental leave, generous paid time-off and holidays, quarterly self-care days off, and stock options. We’ll make sure you have the equipment and support you need to work and connect with your teams, at home or in one of our oces.

We have a growth mindset culture that is represented in all that we do, from onboarding through to numerous learning and development initiatives including access to our LinkedIn Learning platform. Employee well-being is also top of mind for us. We host quarterly wellness education sessions to encourage self care and personal growth. From wellness days to ERG-hosted events, we celebrate and energize all 6sense employees and their backgrounds.