Mass Markets - JobID: 33203 [Call Center Representative] As an Inbound Call Center Agent at Mass Markets, you'll: Handle inbound and outbound contacts in a courteous, timely, and professional manner; Ensure first call resolution through problems solving and effective call handling; Research systems to find missing information as applicable; Coordinate with other departments to resolve issues when needed; Accurately document and process customer claims in appropriate systems; Comply with requirements surrounding confidential information and personal information...Hiring Immediately >>