HR Specialist, Operations

HR Specialist, Operations (Majority Time)

Job LocationsUS

Job ID 2024-2403

Category Human Resources

Type Majority Time



The Human Resources Specialist, Operations reports to the Director, Human Resources and is responsible for administering the Universitys HRIS, providing broad operations support, and managing incoming HR communications. This role will also execute all personnel changes, onboardings, and terminations, as well as oversee all employee file updates.Please note this position is Majority Time (approximately 30 hours per week) and requires active working hours Monday through Friday, 9:00am to 4:00pmMountain Time.


Colorado State University Global is committed to advancing student academic and professional success in a global society, by providing access to dynamic education characterized by excellence, innovative delivery technologies, industry relevance, and strong stakeholder engagement.We continue to thrive and drive our mission forward because we are:

Growth-Minded:We continually learn, seek opportunities for growth, and believe we can do better with effort and persistence.

Dedicated:We provide exceptional service and support to our stakeholders to drive the mission of the university.

Tenacious:We are accountable for getting the job done right, acting thoughtfully and taking responsibility for our commitments and actions, and we thrive on achieving results.

Agile:We are flexible in our thinking, focus on solutions, innovative problem-solving, and overcoming obstacles.

Engaged:We collaborate, communicate, and motivate one another to achieve excellence.

Champions of Integrity:We act ethically, honestly, and respectfully to be trustworthy and reliable towards all stakeholders.



  • Administer the Universitys HRIS (UKG.)
    • Process employee status changes in the HRIS including new hires, promotions, pay changes, and terminations.
    • Ensure employees have access to the HRIS, including the time reporting system, and provide training and guidance as necessary.
    • Ensure employee leave time is accurately reflected and available for use in the HRIS.
    • Correct HRIS time management errors as necessary.
    • Manage PTO and holiday requests in the HRIS.
    • Administer the HRIS to include assessment, workflow automation, generating reports as requested, creating, and enhancing reporting, and design and development of new features and functionalities.
    • Manage and coordinate department requests for HRIS functionality support needs.
  • Provide broad HR operations support.
    • Provide support for new employee onboarding.
    • Complete pre-payroll process tasks including weekly and monthly payroll, benefit, and leave audits, and research and resolve issues as necessary.
    • Address employee questions such as for pay, PTO, and benefits and collaborate with the HR department as necessary.
    • Administer the wellness and mobile phone benefits program, including processing pending pay requests.
    • Administer the tuition benefits program.
    • Address verification of employment requests.
    • Address Public Service Loan Forgiveness (PSLF) requests.
    • Manage the HR inbox and HR JIRA ticket assignments.
  • Maintain employee personnel files, department files, and HR personnel management tasks and provide reporting support as requested.
  • Oversee the employee onboarding and offboarding procedures including providing necessary information for payroll, (de)activating all accounts, communicating details with employee, and updating employees personnel file.
  • Manage the HR inbox.
  • Perform other duties as assigned.


  • None


  • Critical thinking
  • Problem solving
  • Organizational skills
  • Time management
  • Attention to detail
  • Strong verbal and written communication
  • Conflict management
  • Ability to work in a fast paced and highly dynamic environment
  • Intermediate proficiency in Microsoft Word, Microsoft Excel, Adobe Acrobat Reader
  • Systems utilization UKG (UltiPro)



  • Bachelors degree from a regionally accredited university
  • 2+ years HR or similar experience
  • Proficiency with HRIS required
    • UKG (Ultipro) experience preferred

Additional Information


Less than 5%.


While performing the duties of this job, the employee is frequently required to stand, walk, use hands to touch, handle or feel, and talk or hear.
The employee is occasionally required to sit, reach with hands and arms.
Ability to spend long durations of the workday in front of a computer monitor.
Specific vision abilities required by this job include close vision and ability to adjust focus.
The employee must occasionally lift and/or move up to 15 pounds.


CSU Global offers employer contributions to medical, dental, group life, AD&D coverage, Wellness benefit and training & development opportunities. Additional employee-paid benefits are available for vision, FSA/HSA, voluntary life, and voluntary AD&D coverage, critical illness and accident insurance. CSU Global also offers a 401a retirement account with a generous employer match, 100% tuition assistance for CSU Global programs (Bachelors and Masters degrees), paid sick time, paid vacation time, and 10 holidays per year. CSU Global employees are state employees and have access to the Colorado State Employee Assistance Program (C-SEAP) resources. Discounted pet insurance is also available.

Salary: $37,000 – $45,000 annually.


Colorado State University System is an equal opportunity/affirmative action employer and complies with all Federal and Colorado State laws, regulations, and executive orders regarding affirmative action requirements. In order to assist Colorado State University System in meeting its affirmative action responsibilities, ethnic minorities, women, and other protected class members are encouraged to apply and to also identify themselves.