HR Shared Service Representative
Location: Remote – United States
GitHub is looking for a HR Shared Service Representative to join our HR Services Team. The HR Services center of excellence provides operational and support services for GitHub HR programs, with primary areas of focus being customer support services, core HR operations (HR data administration, onboarding, offboarding, etc.), business process optimization, HR online solutions, and project management. The success of the HR Services organization is critical to the overall effectiveness of HR and our ability to ensure consistent employee and manager experiences companywide. The HR Shared Service Representative is a member of the HR Services organization and plays a key role in ensuring data quality, enablement of downstream applications and processes to perform as expected, and maintaining a compliant HR services organization.
This position requires an action oriented professional, who will be primarily responsible for using their exceptional problem-solving, customer service and data entry skills to support HR Services operations. The ideal candidate will have prior experience using Workday HR, experience working in HR shared services, and most importantly the ability to exercise responsibility for maintaining position, employee and contingent staff data worldwide, while ensuring the accuracy, integrity and confidentiality of the data. To be successful in this role, the individual in this position will need to excel at: operational execution, attention to detail, customer service, analytical problem solving, communications, and continuous improvement.
The ideal candidate should also display strong attention to detail and proven ability to manage multiple priorities and/or projects. To possess initiative & drive; with strong desire to continuously improve processes & deliver against agreed objectives/ service-levels. Have strong analytical, problem solving & troubleshooting skills, as well as a desire and attitude to go above and beyond in resolving issues.
Responsibilities:
HR Central Services Customer Support
Data Management
Documentation
Process Management
Data Analytics
Required Qualifications:
Preferred Qualifications:
Minimum hourly rate of $24.04/hour to maximum $63.75/hour.
In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.
These pay ranges are intended to cover roles based across the United States. An individual’s base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role.
Location: In this role, you can work remotely from anywhere in the United States.
#LI-Remote
We are also committed to keeping Hubbers healthy, motivated, focused and creative. We’ve designed our top-notch benefits program with these goals in mind. In a nutshell, we’ve built a place where we truly love working, we think you will too.