HROps Coordinator

Title: HROps Coordinator (Contractor)

Location: Remote Based – US

Job Description:


Accela is hiring a Temporary HR Operations Coordinator for a 3-4 month contract to assist in implementing and supporting global HR operations. Reporting directly to the Director of HR Operations, you will play a crucial role in supporting our diverse workforce across the U.S., Ireland, the Middle East, and Australia. Serving as the primary point of contact for Accela employees, you will handle HR inquiries regarding policies, systems, benefits, immigration, and onboarding/offboarding procedures with precision. Additionally, you will facilitate HR processes and perform administrative duties across all company locations. The ideal candidate will bring a positive attitude, eagerness to expand their HR expertise, and a commitment to excellence in this pivotal role.

Please note this is a contract role.

Specific Responsibilities:

    • Provide operational support for HR operations, programs, and processes, with a focus on systems, electronic documents, and accurate data entry.
    • Respond promptly and attentively to employee inquiries, ensuring high levels of responsiveness.
    • Assist with daily HR operations, including onboarding new hires, addressing employee questions, processing requests, handling billing and purchase orders, routing documents for approval, and maintaining filing systems.
    • Ensure compliance with federal, state, and local employment and benefits laws and regulations by following standard operating procedures.
    • Contribute to special projects and perform additional duties as required.

Required Qualifications:

    • Minimum of 2 years of experience; Bachelor’s degree preferred or relevant equivalent experience.
    • Excellent interpersonal, verbal, and written communication skills.
    • Proven ability to handle confidential information with discretion and integrity.
    • Customer-focused mindset with strong attention to detail, efficiency, reliability, knowledgeability, adaptability, and empathy.
    • Ability to conduct research, analyze data, and prepare HR resolutions, explaining solutions clearly to stakeholders.
    • Familiarity with ADP Workforce Now, Microsoft Office, and personnel records management is desirable.

For nearly 20 years, Accela has been an industry leader in designing and delivering government software to improve efficiency, increase citizen engagement and enable the development of thriving communities. Today, citizens are savvy to how services should be delivered, and expect a consistently convenient, openly transparent view into their local government. While government agencies struggle to do more with less, our mission has never been more critical. Accela provides a robust, cloud-based platform of government software solutions that accelerate growth, efficiency, and transparency in communities of all sizes. From planning, to building, to service request management and more, Accela’s SaaS offerings level the playing field for small and medium governments and enable smaller agencies to leverage larger city technologies. Our open and flexible technology helps agencies address specific needs today, while ensuring they are well prepared for the emerging challenges of the future.

Accela believes in developing and nurturing a workplace community where our differences are celebrated, and everyone feels a sense of psychological safety and belonging. Accela is committed to putting resources and attention towards evolving our practices, policies, and philosophies to enable diversity to thrive and to support equity in opportunity for everyone.

Accela is an Equal Opportunity Employer/Affirmative Action Employer and will respond to requests for job accommodations.

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, national origin, protected veteran status, or based on disability, gender identity, and sexual orientation.