Head of Human Resources

Title: Head of Human Resources

Location: Remote

Type: Full Time

Min. Experience: Senior Manager/Supervisor

Job Description:

Career Fulfillment & Culture

People come to work for Deque because of what we do: enable businesses and organizations to make their sites and apps accessible to everyone, including people with disabilities. The personal fulfillment employees feel here is unparalleled. In addition to the altruistic nature of our jobs, the organizational structure is extremely flat and welcoming. Women-owned and operated, Deque CEO Preety Kumar is internationally revered for her down-to-earth personality and work ethic. Deque’s core values are central to our culture of customer satisfaction. Do you share them?

• Innovation with results that matter
• Deliver what you promise
• Can-do attitude
• Open, direct & respectful communications
• We care deeply
• We practice humility

At Deque, you’ll work with the best and brightest minds in the industry, sharing best practices, tackling new issues and uncovering new approaches. Accessibility Consultants at Deque also love their jobs because of the support systems in place.

Deque experts regularly contribute to W3C Accessibility Working Groups and collectively hold more CPACC, WAS, & CPWA certifications issued by the IAAP than any accessibility testing company in the world.

Position Description

Deque is seeking a dynamic, hands-on, leader, Head of Human Resources, to lead our Human Resources, People Management, and Recruiting operations. This strategic and proactive leader will excel in process management and confidently provide guidance to employees, managers, and stakeholders, fostering a collaborative and efficient remote workplace. Ideal candidates will be able to bring projects and processes to life, carefully balancing the “leading” and “doing” aspects of the role.

Responsibilities include overseeing a global HR department of five members, building and implementing progressive talent strategies, establishing corporate policies and procedures for our employees located in the US, India, the UK, and the EU. Additionally, the Head of People will design and implement training and development programs to enhance the growth and skills of our managers and staff, driving cultural shifts within the organization.

Success in this role requires strong leadership, exceptional communication, savvy systems and organizational skills, along with a commitment to digital accessibility.

Primary Responsibilities

• Collaborate with leadership to understand the organization’s goals and strategy and craft HR and Recruiting initiatives to support these
• Expand and enhance talent acquisition capabilities to attract top talent and drive improved retention
• * Design and implement training and development programs that support People Manager growth and skill enhancement
• Oversee and support the daily workflow of HR and Recruiting teams while acting as a mentor to direct reports
• Draft and create policies and procedures to support employees, organizational productivity, compliance, and strategy with scalability and digital accessibility in mind
• Champion our company culture and ensure leadership, people managers, and employees understand and pursue best practices and Deque core values
• Monitor and ensure compliance with US and International employment laws and regulations, and recommend/implement best practices
• Conducts research, creates metrics, and analyzes organization trends including review of reports and information from the organization’s human resource information system (HRIS) and applicant tracking system (ATS)
• Create strategies and opportunities for employees to make meaningful connections within Deque that are suitable within a remote work environment
• Manage and develop employee benefit programs and facilitate annual open enrollment and 401(k) education programs
• Oversee onboarding and offboarding process to assist in creating smooth transitions
• Assist in the payroll process by collecting and organizing payroll information each pay period to ensure necessary changes are captured
• Collaborate with Accounting, Legal, IT, and other departments to streamline the employee-related processes and cohesive work with digital accessibility in mind
• Regularly connect with direct reports to provide guidance/feedback/appreciation during check-ins, quarterly conversions, and annual reviews

Requirements

• 10+ years of experience at a high-growth technology or professional services company with international operations
• Bachelor’s degree in human resources, business administration or relevant field; senior-level HR certifications (SPHR, SHRM-SCP). Masters degree in human resources is a plus
• Proven track record building rich employee cultures to support a high growth, progressive, entrepreneurial company
• Full understanding of how to translate corporate strategy into an organization that operates to meet its goals and objectives: the ability to implement high-level business objectives as tactical talent initiatives
• Excellent knowledge of employment legislation and regulations; global employment law is a plus
• Thorough knowledge of human resource management principles and best practices
• A business acumen partnered with attention to the human element
• A love of data analysis and a willingness to delve into reporting
• Outstanding communication and interpersonal skills
• Strong attention to detail and organizational skills, able to manage self and others to outcomes
• The highest degree of personal integrity including the ability to handle sensitive or confidential information

About Deque

Deque (pronounced dee-cue) is a web accessibility software and services company, and our mission is Digital Equality. We believe everyone, regardless of their ability, should have equal access to the information, services, applications, and everything else on the web.
We work with enterprise-level businesses and organizations to ensure that their sites and mobile apps are accessible. With over 475,000 extensions installed and over 5,000 audit projects completed, Deque is the industry standard. Join our growing family as we work to make the web a better place for everyone.

Deque is committed to providing Equal Employment Opportunities. Reference and background checks will be required. The expected salary range is 180K – 190K but is subject to change based on the skills, abilities, and experience of each candidate. The values listed are not intended to guarantee a salary for candidates or current employees.

Thank you for your interest in joining our exciting company!