Global Director, Social Media and Community

Global Director, Social Media and Community

REMOTE

Chicago, Illinois, United States

Marketing

Full time

Keeper Security is a leading cybersecurity solutions provider that is dedicated to protecting individuals and businesses from cyberthreats. To support this mission, Keeper is looking for a dedicated, natural leader to fill our brand new Global Director, Social Media & Community role. This is a 100% remote position with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area!

Keeper’s cybersecurity software is trusted by millions of users and thousands of organizations, globally. Join one of the fastest-growing cybersecurity companies while you share and spread our vision through incredible digital and social storytelling.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our next-generation privileged access management solution deploys in minutes and seamlessly integrates with any tech stack to prevent breaches, reduce help desk costs and ensure compliance. Trusted by millions of individuals and thousands of organizations, Keeper is the leader for best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Job

Join an elite team of highly skilled marketing powerhouses, play a pivotal role in being a voice and brand focused visionary for Keeper. As our Global Director, Social Media & Community you will report directly to our CEO and work alongside our other marketing directors. You will lead and execute Keeper’s social and influencer strategies with an edgy and innovative focus. These initiatives will be designed to engage, drive brand awareness and excitement. The ideal candidate will understand the wizardry of including a mixture of content, culture, and the pivotal role that people and conversations/engagement play.

An individual in this role will know how to navigate social media outlets and draw attention through innovative and creative content. You must be a self-starter with big ideas who is excited to generate content daily across all platforms, manage high-profile social media initiatives & influencers, ensure a long-term strategic vision and see tasks to completion in a timely manner.

Job Description

• Define strategy and lead execution of a comprehensive influencer marketing program to build brand awareness and drive tangible business impact
• Strategize and develop timely influencer campaigns to align with product announcements and marketing initiatives
• Develop and implement platform-specific social media strategy and editorial calendar for both organic and influencer content. Oversee, develop and execute cohesive design/look and feel, and content strategy for each of Keeper’s profiles
• Uphold Keeper’s brand aesthetic across all platforms and content, while maintaining a social-first, data-driven approach to content creation
• Plan, create and publish engaging content daily (e.g. original text, photos, videos, etc.)
• Maintain community management for all social media channels, responding to comments, messages and other customer inquiries in a timely manner
• Conduct social listening to assess trends and competitor landscape
• Collaborate with marketing, communications and other staff to generate original social media campaigns and content
• Keep up with the ever-changing social media outlets, design tools, applications and trending tactics
• Track specific campaigns, as well as broad social media performance. Set specific objectives; understand, track and meet KPIs; and provide regular reporting to leadership
• Suggest and implement new projects to develop brand awareness, such as promotions and competitions
• Align content with audience demographics and business goals for each platform
• Coordinate and/or conduct photo and video shoots for social media

Requirements

• 5+ years of proven work experience in social media or community engagement marketing
• In-depth knowledge of social media platforms (TikTok, LinkedIn, Instagram, Facebook, etc.)
• 4-year degree in a relevant field or equivalent experience
• Experience with social media monitoring and posting platforms such as Sprout Social
• Hands-on experience creating and executing creative content (text, image and video)
• Ability to design content, with basic shooting and editing skills for photo and video
• Self starter with exceptional drive and ability to collaborate across teams
• Experience developing and executing a strategic social media plan
• Excellent written and verbal communication skills
• Ability to multitask and work under tight deadlines
• Ability to break down complex concepts into conversational, engaging and easy-to-understand language

Preferred Requirements

• Experience in the cybersecurity or technology space

Benefits

• Medical, Dental & Vision (inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401K (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Competitive base, stock options with above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Exempt