MCI

FT Work From Home Call Center Representative

[Customer Service / Remote] - Anywhere in U.S. / Entry Level / $15 per hour + bonuses / Medical, Dental, and Vision / PTO / Paid Training / Company Laptop - As a Call Center Rep you'll: Listen to customers, understand their needs, and resolve customer issues; Utilize systems and technology to complete account management tasks; Recognize sales opportunity and apply sales skills to upgrade; Explain and position the products and processes with customers; Appropriately escalate customer dissatisfaction with managerial team; Ensure first call resolution through problems solving and effective call handling...Hiring Fast >>