FT Member Experience Specialist - Work From Home

[Customer Service / Remote] - Anywhere in U.S. / Up to $75K per year / 100% employer-paid medical, dental, vision, life and disability / 401k match / PTO - As a Member Experience Specialist you'll: Perform member support via email, phone, social, forums, and in-person, answering questions and delivering basic product education; Use consultative selling to help customers determine whether Katalyst is right for them; Onboard new members via Zoom; Perform post-sale support, including basic tech support and triaging/escalating issues to other team members; Advocate for customers by identifying trends and suggesting improvements to business processes, policies and products...Hiring Fast >>