FT Guest Relations Specialist (Work From Home)

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay / Medical, Dental, Vision / PTO / 401k Employer Matching / M-F 9a-5:30p EST / One Saturday per month - As a Guest Relations Specialist you'll: Take phone calls from direct customers and travel agencies both prior to and during travel to resolve any outstanding travel-related issues; Manage changes to itineraries - working with vendors and suppliers as needed; Utilize sales skills to assist customers in upgrading; Monitor shared inboxes, responding to customer inquiries via the website & email; Monitor and quality check reservations, logging any discrepancies and alerting management...Hiring Fast >>