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FT Customer Support Specialist (Work From Home)

[Customer Service / Remote] - Anywhere in U.S. / Competitive Pay - As a Customer Support Specialist you'll: Become the resident expert on the platform, processes, and policies; Use correct troubleshooting processes, language, and structure to address customer complaints over a variety of support channels (e-mail, chat, phone, etc.); Use good judgment and strong communication skills to ensure escalations are solved on the first contact; Quickly respond to customer inquiries to ensure 100% customer satisfaction; Work cross-functionally with other departments to prioritize, coordinate and apply resources as needed...Hiring Fast >>