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FT Customer Advocate, Tier 1 Support (Work From Home)

[Customer Service / Remote] - Anywhere in U.S. / M-F 7a-4p PT / Competitive pay / Health and retirement plans / Home office setup & wellness reimbursements / Monthly coffee shop stipends - As a Customer Advocate you'll: Provide thoughtful support to those of varying technical fluencies via email, phone, live chat, social media, community moderation, video conferencing, and internal channels; Diagnose and troubleshoot technical issues; Answer product, account, and billing related questions; Advocate for ways to improve the customer experience in the product and processes...Hiring Fast >>