Title: Enterprise Customer Success Manager
Location: Remote
We’re Changing the Rentals Industry
We’re a profitable, growth-stage company specializing in industry-leading martech and data SaaS products for the rentals industry. Originally known for building and operating one of the U.S.’s largest rental marketplaces, Rentable, we have since expanded our portfolio to include two high-growth products: an AI mar-tech solution and ApartmentIQ, a category-leading competitive intelligence software.
We’re a 100% remote team of 90+ spread across the U.S. from coast to coast. We operate on a strict no a**holes policy, and are proud to have built a community of highly performant people that take our work seriously, but not ourselves. And, we’re looking for exceptional people to help further accelerate our growth.
While we’ve raised $30MM+ to date from some of the world’s best investors, we’re profitable with a strong balance sheet and an indefinite runway. We pride ourselves on achieving rapid growth without having to incinerate capital.
If you like the idea of joining an industry-changing company made up of people who genuinely like each other, Rentable could be a great fit for you.
The Role
As an Enterprise Customer Success Manager for the ApartmentIQ product, you’ll play a pivotal role in driving customer relationships that promote growth and retention. You will work closely with customers to increase customer adoption, identify and close opportunities for growth. You will also own the renewal and work with cross-functional stakeholders to minimize churn within your book of business. To be successful, you must have an in-depth knowledge of company products, services, partner integrations, and client business practices and possess effective communication skills. A genuine desire to understand the client’s business and provide value through actionable insight is expected in this critical role.
Responsibilities:
Qualifications:
Why Rentable:
If you need assistance and/or a reasonable accommodation in the application or recruiting process, please contact your recruiter.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.