Location: United States
Req Num: 24-1036
Functional Group: Customer Experience
Company AFN-Afni
Job Description:
What Will I Do as a Remote Customer Service Representative?
We’re looking for individuals who are just as good at working at home as they are at delivering exceptional customer service! Does that sound like you? If so, keep reading!
Afni is looking for friendly, motivated customer service pros who thrive in a fast-paced remote environment. As a Remote Customer Service Representative, you have the opportunity to make someone’s day and that’s what you’ll do when you work for us!
You will represent one of the nation’s largest brands as a Customer Service Representative, interact and build meaningful connections with customers via inbound calls as you assist with their needs – all from the comfort of your home! Sure, some calls might be tough but we will prepare you for all call types and customers during your paid training! As part of this role, you will upsell customers to ensure they have the best features to meet their needs.
As part of our remote team, we are trusting you to be as productive at home as you would in a traditional workspace. With the right setup and self-discipline, you will have the flexibility to work in a comfortable environment while staying focused on performing in your role.
Join our team and bring your energy to a customer-centric role that lets you work from the comfort of your home.
What You Need to Thrive in Our Remote Environment:
Why Afni?
Because with us, you matter. At Afni, you are not simply an employee, you’re part of our family.
As a Remote Customer Service Representative, you get:
What are the qualifications to be a Remote Customer Service Representative at Afni?
More About Afni:
What we do: https://afnicareers.com/get-to-know-us
Where are we located: https://afnicareers.com/locations
What’s new with us: https://afnicareers.com/news-events
What it’s like being part of the Afni family: https://afnicareers.com/culture-perks
At Afni we provide equal employment opportunities to all qualified individuals. Employment is based upon personal capabilities and qualifications without discrimination because of race, color, religion, sex, age, national origin, disability, or any other protected characteristic as established by law. This policy of Equal Employment Opportunity applies to all policies and procedures relating to recruitment and hiring, compensation, benefits, termination, and all other terms and conditions of employment.