Customer Service Representative
Part Time
at SwimOutlet (View all jobs)
Remote
Who we are
Spiraledge is a collection of companies focused on health and wellness and a leading U.S. ecommerce retailer. Spiraledge operates through two primary online stores SwimOutlet.com and Everyday Yoga.com. Headquarters are located in Campbell, California with offices in Ohio, Massachusetts and Vietnam. Both SwimOutlet.com and Everyday Yoga have been named an Internet Retailer Hot 100 Company.
SwimOutlet.com Founded in 2000 and headquartered in Campbell, CA, SwimOutlet.com is the premier online destination for aquatics apparel and the web’s most popular swim shop. Since its inception, SwimOutlet.com has expanded into virtually every activity that takes place in and around water, becoming the largest online specialty store for aquatics in North America.
Customer Service Representative
Compensation $15-$16/hr
Remote | Swimoutlet.com & Everyday Yoga | Reports to the Customer Service Supervisor | Part Time
The customer service representative responds accurately and efficiently to our customer needs regarding products and order inquiries via phone, email and Live Chat. The ideal candidate has excellent communication skills, genuine empathy and the ability to represent our brand with pride. Representatives are expected to adapt to changes, contribute to improving the overall site experience, and follow through on resolving customer issues with good judgment and a sense of urgency.
About the role:
What you will do
Who you are
Remote work location must meet the following requirements:
Bonus points
Training (paid)
Shifts Needed:
1. Tuesday – Friday: 11:00 AM-4:00 PM PST & Saturday: 8:00 AM-5:00 PM PST (28 hours/week)
2. Tuesday – Friday: 12:00 PM-5:00 PM PST & Sat: 8:00 AM-5:00 PM PST (28 hours/week)
Physical demands
The employee is regularly required to sit, talk and hear frequently; use hands and fingers to type, write; reach with hands and arms for tasks such as keyboarding, opening filing cabinets, and some light lifting as necessary.
USA Pay Range
$15—$16 USD
Equal Employment Opportunity Policy
Spiraledge provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.