Customer Experience Enablement Specialist
Remote, USA
Omada Health is on a mission to inspire and engage people in lifelong health, one step at a time.
Job overview:
The Customer Experience Enablement Coordinator will be part of the Client Operations team within the Customer Success organization. By utilizing organizational skills and problem solving tactics, the Customer Success Enablement Coordinator will serve as the point person for several team critical processes like our internal updates newsletter, knowledge/resource bank and reference request system. They will work closely with the Client Operations team, Customer Success leadership, and key cross functional stakeholders to continue to rapidly scale our CS operations and ensure our team has the tools and resources needed to effectively add value to our clients.
About you:
Your impact:
Bonus Points for:
Benefits:
It takes a village to change health care. As we build together toward our mission, we strive to embody the following values in our day-to-day work. We hope these hold meaning for you as well as you consider Omada!
About Omada Health: Omada Health delivers integrated, virtual care across chronic conditions, a top clinical need for employers and health plans. By combining clinical best practices with the science of behavior change, Omada Health improves member health and reduces the cost of care. Working with over 1,700+ customers — including health plans, health systems, and employers ranging in size from small businesses to Fortune 500s across a wide variety of industries — Omada delivers personalized interventions for diabetes, diabetes prevention, hypertension, and musculoskeletal issues. All programs include integrated behavioral health support. Omada Health’s virtual care programs are clinically supported and evidence-based, with results published in multiple peer-reviewed journals. To learn more, visit www.omadahealth.com.
We carefully hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Omada is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.
Below is a summary of salary ranges for this role in the following geographies:
California, New York State and Washington State Base Compensation Ranges: $96,800 – $121,000*, Colorado Base Compensation Ranges: $87,120 – $108,900*. Other states may vary.
This role is also eligible for participation in annual cash bonus and equity grants.
*The actual offer, including the compensation package, is determined based on multiple factors, such as the candidate’s skills and experience, and other business considerations.