Customer Experience Agent
at hims & hers
Hims & Hers Health, Inc. (better known as Hims & Hers) is a multi-specialty telehealth platform building a virtual front door to the healthcare system. Hims & Hers connects consumers to licensed healthcare professionals, enabling people to access high-quality medical carefrom wherever is most convenientfor numerous conditions related to primary care, mental health, sexual health, skincare, and more. Launched in November 2017, the platform also offers thoughtfully created and curated health and wellness products. With products and services available across all 50 states and Washington, D.C., Hims & Hers’ mission is to make it easier for all Americans to access affordable care and treatment for conditions that impact their daily lives. In January 2021, the company was listed on the NYSE at an initial valuation of $1.6 billion and is traded under the ticker symbol HIMS. To learn more about our brand and offerings, you can visit forhims.com and forhers.com.
You’ll be a good match for the role on our customer support team if you’re excited by a small team taking on large incumbents, and doing everything it takes to win the trust of our customers. We’re a fun team with serious drive and are looking for someone to dive in and join the hustle.
Experience and Skills:
Hims is an Equal Opportunity Employer and considers applicants for employment without regard to race, color, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, state, or local law. Hims considers all qualified applicants in accordance with the San Francisco Fair Chance Ordinance.
An estimate of the pay range is $19.50/hr – $23.50/hr. H&H also offers a comprehensive Total Rewards package that includes equity grants of restricted stock units (RSUs) so that H&H employees own a piece of our company.
The actual amount will take into account a range of factors that are considered in making compensation decisions, which include but are not limited to skill sets, experience and training, licensure and certifications, and location.