Creative Account Manager – Project Manager

Creative Account Manager – Project Manager

Remote|

Location: Remote, EST working hours
Job Type: Contract
Compensation Range: $45 – 48 per hour

We are looking for a dynamic Creative Account Manager/Project Manager to join our client’s team and be responsible for managing client relationships and ensuring the successful execution of creative projects.

This role requires a deep understanding of client needs, the ability to oversee multiple projects, and the skills to manage timelines, budgets, and team coordination. Serving as the initial point of contact for all aligned-client projects, the AM/PM advises clients on options and capabilities using marketing best practices and channel knowledge. The ideal candidate will bridge the gap between clients and the creative team, ensuring that projects meet client expectations while staying on schedule and within budget. The AM/PM will collaborate with designers and writers to ensure that the final product aligns with client goals. Additionally, for select Tier 1 assignments, the AM/PM will participate in brainstorming sessions and provide project management follow-through for accurate delivery.

This will be a fully remote, salaried opportunity with EST working hours.

Responsibilities:

• Develop and maintain solid client relationships and encourage a collaborative approach with departmental team members.
• Serve as the primary point of contact for clients, ensuring clear communication and understanding of project goals, timelines, and deliverables
• Provide strategic development and counsel to clients, specifically in the development of campaigns to solve clients’ marketing problems
• Educate clients on cost savings and leveraging opportunities aligned with their marketing efforts
• Lead the planning, execution, and delivery of creative projects, ensuring they align with client expectations and organizational goals.
• May contribute to creative briefs and interpret them for project teams to lead communication strategies and implement marketing efforts
• Recommend the effective reuse of past materials when appropriate to minimize client costs
• Collaborate on creative development and direction with client, design and production teams
• Provide feedback to project team during internal creative reviews
• Partners with creative to present concepts to clients, obtain feedback and translate feedback for the project team
• Review client requests and respond with schedule/cost impacts and solutions
• Manage expectations with clients and departmental teams, ensuring feedback and steps are documented
• Negotiate timelines and budgets and ensure all deadlines are maintained
• Represent the interests of the client in interactions with project teams
• Ensure all regulatory, legal and compliance and branding guidelines are followed to the letter on their assigned businesses
• Provide final sign-off on projects to ensure compliance with creative brief and project specifications
• Leverage knowledge and understanding of graphic and digital design, creative and production to facilitate effective communication between client and departmental teams
• Utilize project management tools to track progress, identify potential bottlenecks, and adjust plans as needed.
• Conduct post-project evaluations to gather insights and identify areas for improvement.
• Prepare and present project reports to senior management, highlighting successes, challenges, and key learnings.

Qualifications:

• Experience level: Experienced
• Bachelor’s degree required, preferably in Marketing, Communications, Advertising or Business.
• Minimum of three years of professional-level experience; at least two of which are in a project management role either in an external or internal agency.
• Experience in managing a brand’s portfolios and pitching new business.
• Minimum of three to five years working in an internal corporate account team.
• Excellent understanding of variable communication (print, digital, social, email) channels with the ability to match the channel with the client’s communication need.
• Ability to partner with cross-functional teams, both through idea generation and assessment of ideas generated by others.
• Team player with excellent relationship-building skills.
• Operates effectively in a fast-paced, deadline-driven environment.
• Adept at crisis management.
• Resourceful and solution-oriented.
• Ability to gain client trust and effectively manage client expectations.
• Ability to anticipate client needs and proactively address potential issues.
• Expert creative project management skills, highly organized and able to multitask effectively.
• Excellent understanding of the creative process as well as design and print/digital production.
• Excellent understanding of Medical marketing.
• Successful track record of client service and keen project management in a marketing or creative environment.
• Proficiency in project management tools (e.g. Wrike, Trello) Workfront experience a plus.
• Familiarity with creative software (e.g., Adobe Creative Suite, MS Suite).
• Excellent written, verbal, communication and presentation skills.
• Excellent creative project management skills, highly organized.

#LI-REMOTE

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Cella, a randstad digital company, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidate’s education, work experience, work location, specific job duties, certifications, etc. In addition, Cella by randstad digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).